KIA at Napleton's Northlake

Welcome to Florida Recently I moved to PBG from California and came to Napleton KIA hoping to receive Class A service that I had grown used to from KIA. Not only did th Recently I moved to PBG from California and came to Napleton KIA hoping to receive Class A service that I had grown used to from KIA. Not only did the pros here meet my expectations, in many ways they surpassed them. From the moment I drove onto the lot, I was greeted by friendly smiles and people eager to help. I was kept updated throughout my experience and in the end my Optima was returned to me fixed and shiny. All in all, a very positive experience!! More

flat tire and oil change Anna was Amazing. great asset to the Kia Dealership. very pleasant person and great customer service person. you can tell she loves what she does. Anna was Amazing. great asset to the Kia Dealership. very pleasant person and great customer service person. you can tell she loves what she does. More

Third Kia from this dealership I never go anywhere else. This is my third Kia from this dealership and when it is time for my next car I will go straight to Napleton. As a side no I never go anywhere else. This is my third Kia from this dealership and when it is time for my next car I will go straight to Napleton. As a side note, my salesperson for my new Sorento was Christian and finance offier was Alex were absolutely great. Thanks guys I will be back. More

Great Service and Wonderful Employees I was there on 05/30/2017 and was met by a wonderful , cheery young lady who checked me in . It started for a good day !!!!!! I was there on 05/30/2017 and was met by a wonderful , cheery young lady who checked me in . It started for a good day !!!!!! More

In for Nitro fill on lease and walked out with a new car! While I was there, I spoke with Alex Argueta in Finance about perhaps getting my monthly payments lowered. That wasn't possible but after review of m While I was there, I spoke with Alex Argueta in Finance about perhaps getting my monthly payments lowered. That wasn't possible but after review of my current lease we saw it was a terrible fit for me. It was going to cost me LOTS more money in the end because of milage - I drive too much for the lease to work well for me. So, Alex got me out from under my current lease and into a newer model that I purchased. ALthough the payments are higher, I will own the car and not be penalized for how many miles I drive. Plus it was no money down and ZERO interest. Alex hooked me up with Mike Perroult in Sales. The two gentlemen could not have treated me nicer and I definitely felt taken care of, not "taken"! More

Shelby was awesome!! I needed a new car and Shelby helped me every step of the way and so polite and kind. I recommend you buy from him!! I needed a new car and Shelby helped me every step of the way and so polite and kind. I recommend you buy from him!! More

Fantastic Service Shelby Jefferson is one of the most professional and helpful salesman that i have had the pleasure in meeting. See him today for your next new or used Shelby Jefferson is one of the most professional and helpful salesman that i have had the pleasure in meeting. See him today for your next new or used vehicle! More

Great Service Shelby Jefferson was my salesman. I'd recommend him to anybody looking for a knowledgeable salesperson that puts his customers first. I've purchased Shelby Jefferson was my salesman. I'd recommend him to anybody looking for a knowledgeable salesperson that puts his customers first. I've purchased a new and used car and I'm satisfied with both. More

Exceeded my expectations I went in with my mind set of how I wanted things to go but never did I imagine it actually going that way. Eddie C. and Leo went above and beyond to I went in with my mind set of how I wanted things to go but never did I imagine it actually going that way. Eddie C. and Leo went above and beyond to get me exactly what I wanted. I am in love with my SUV and I have them to thank for it. More

VIP service with no pressure ... My experience began with Chris Serra in Internet. He was friendly, personable and efficient. Alex Argueta in Finance was knowledgeable and efficient. My experience began with Chris Serra in Internet. He was friendly, personable and efficient. Alex Argueta in Finance was knowledgeable and efficient. He didn't pressure me into purchasing any coverage I didn't want, and answered all my questions. Although VIP Manager Mike Perrault is not yet listed on the below employee list, he was very knowledgeable, friendly and honest. I thoroughly enjoyed interacting with him. Additionally, Northlake Kia is one of three Kia dealerships in the area that is a USAA true price preferred Kia dealership which influenced my decision to purchase from them! More