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KIA at Napleton's Northlake
Palm Beach Gardens, FL
473 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 473 reviews
March 05, 2018
Absolutely horrible Let us walk out with the vehicle. Asked we return it a week later because they couldn’t fine a loan after we were promised. Let us walk out with the vehicle. Asked we return it a week later because they couldn’t fine a loan after we were promised. More
by Tiahnamariee
Employees Worked With
Sales : Clinton finance: Steve
February 07, 2018
Excellent customer service and A great service advisor.. Very friendly and helpful . Made me fill at home .. I would like to say thank you for all your help. and A great service advisor.. Very friendly and helpful . Made me fill at home .. I would like to say thank you for all your help. More
by Shawna162
Employees Worked With
JOHNNY JARAMILLO
January 30, 2018
Excellent experience I was very happy and thankful for my salesman John Garcia. I had a great experience and left very happy. It was a very friendly environment and fast a I was very happy and thankful for my salesman John Garcia. I had a great experience and left very happy. It was a very friendly environment and fast and happy service More
by Greeneyez
Employees Worked With
John Garcia
January 26, 2018
Positive Experience I really enjoyed my visit at this dealership, I was eager to get into a new vehicle and Kia did not disappoint. I worked with a guy named Abraham and I really enjoyed my visit at this dealership, I was eager to get into a new vehicle and Kia did not disappoint. I worked with a guy named Abraham and he said he was new but he sure knew his stuff! I will definitely return. More
by mholla15
Employees Worked With
Abraham Crino
January 25, 2018
Fantastic! Friendly, knowledgeable staff. Fantastic expeirence from the second I got out of my old car and into my new one. I love my new Kia!! Friendly, knowledgeable staff. Fantastic expeirence from the second I got out of my old car and into my new one. I love my new Kia!! More
by Happykiaowner
Employees Worked With
Amir Saleem, Eddie Calixto
January 19, 2018
A WASTE OF TIME I had a horrible experience at the dealership after driving an hour to get there and test driving the vehicle when it came time to negotiate the deal I had a horrible experience at the dealership after driving an hour to get there and test driving the vehicle when it came time to negotiate the deal the starting price of the vehicle was higher then the advertised price ? after that I didn't feel comfortable trying to negotiate further they appear very dishonest in there approach More
by jmmyg23
Employees Worked With
John Garcia
January 15, 2018
Nightmare after being hit by an employee of this dealership I was hit by an employee of Northlake Kia, I am now told an ex-employee. A service manager came to the scene and gave me his card. He was never avai I was hit by an employee of Northlake Kia, I am now told an ex-employee. A service manager came to the scene and gave me his card. He was never available and never returned messages. Even though the accident wasn't my fault, I had to turn it over to my insurance because my car wasn't driveable. 2 months later I had to call their corporate office to get some cooperation. I received a phone call from a Rob Minier, who said he was a district service manager. He promised to make things right and admitted they were at fault. He also put me in touch with Rosi Palermo, who has also promised to cooperate with my insurance co. And get the matter handled. Now another month later, they are still playing games, providing phony insurance policies, just like they did at the accident scene. I had to lay out my deductible and have been through nothing but games and hassle from this dealership. I am betting they didn't have insurance on the car and/ or driver because it's been over 3 months. Still waiting for them to make this right.... and waiting. They lie and provide false info, don't do business with them. More
by victoria.chadwell
Employees Worked With
Robb Minier, Rosi Palermo
January 12, 2018
Good experience Great people especially Dante he help me get exactly what I wanted and was very polite I will definitely refer people to north lake Kia thank you for Great people especially Dante he help me get exactly what I wanted and was very polite I will definitely refer people to north lake Kia thank you for a wonderful experience. More
by Doulyjolet1
Employees Worked With
Dante jean Charles
January 11, 2018
Abraham crino Amazing customer servirte he help me find what I was looking for. I highly Recommend him because he is very respectful and friendly with others. Amazing customer servirte he help me find what I was looking for. I highly Recommend him because he is very respectful and friendly with others. More
by Yoel0528
Employees Worked With
Abraham crino
December 31, 2017
I had a great experience with the entire staff! I would definitely recommend this KIA dealership & staff. Everyone was very polite, knowledgeable and fun to work with. I purchased a used car that is I would definitely recommend this KIA dealership & staff. Everyone was very polite, knowledgeable and fun to work with. I purchased a used car that is in great condition. I'm very satisfied with sales, finance and management! Happy New Year! -Adrian More
by Adrian M
Employees Worked With
Ray Strudgeon (sales), Alex Argueta
