
KIA at Napleton's Northlake
Palm Beach Gardens, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 478 reviews
Overall good experience. Albert our salesman was patient and very helpful. Paul did a good job setting up the financing and explaining everything. Got a good price on a 2018 O Albert our salesman was patient and very helpful. Paul did a good job setting up the financing and explaining everything. Got a good price on a 2018 Optima. More
They give you a lemon, and say whatever it takes to get you I went back in late 2015 to get a minivan. I was looking to get out of a Mazda 5 that was about 6k underwater. Christian was my salesman and got me in I went back in late 2015 to get a minivan. I was looking to get out of a Mazda 5 that was about 6k underwater. Christian was my salesman and got me into a base model Kia that ended up having electrical issues. I ended up paying way more than i wanted to, and for what I was paying I got a base model Minivan with no extra benefits. When i got to finance, they guy there lied and said I could refinance 6 months later and get a lower rate. Overall, I suggest you stay away from Kia in general but especially that dealership. More
Great Customer Service with Rachael the service manager My car was in for routine maintenance on my 2015 Optima.I had great customer service from Rachael and the two other service advisors behind the counte My car was in for routine maintenance on my 2015 Optima.I had great customer service from Rachael and the two other service advisors behind the counter Casey/Carlolina. I would recommend anyone to this dealership because of the helpful service More
Horrible sales service The sales manager Steve is horrible and does not show gratitude or care about the clientele period. They need an all new sales staff in there. They ac The sales manager Steve is horrible and does not show gratitude or care about the clientele period. They need an all new sales staff in there. They act as if they are all in their houses not at work with how they treat people. Very rude and not a place to buy a car. More
DEALINGWITH NAPLETON KIA Let's start with trying to make a service appointment-the centralized phone system stinks. Service Center-they now have female receptionists who ap Let's start with trying to make a service appointment-the centralized phone system stinks. Service Center-they now have female receptionists who appear to know/understand nothing about cars rather than mechanics to whom you can explain your needs. The only good thing was Johnny Jaramillo who spoke to me and explained things after my car had been serviced. When I go in for the 60,000 servicing, I will ask for him directly rather than dealing with the receptionists. More
Absolutely horrible Let us walk out with the vehicle. Asked we return it a week later because they couldn’t fine a loan after we were promised. Let us walk out with the vehicle. Asked we return it a week later because they couldn’t fine a loan after we were promised. More
Excellent customer service and A great service advisor.. Very friendly and helpful . Made me fill at home .. I would like to say thank you for all your help. and A great service advisor.. Very friendly and helpful . Made me fill at home .. I would like to say thank you for all your help. More
Excellent experience I was very happy and thankful for my salesman John Garcia. I had a great experience and left very happy. It was a very friendly environment and fast a I was very happy and thankful for my salesman John Garcia. I had a great experience and left very happy. It was a very friendly environment and fast and happy service More
Positive Experience I really enjoyed my visit at this dealership, I was eager to get into a new vehicle and Kia did not disappoint. I worked with a guy named Abraham and I really enjoyed my visit at this dealership, I was eager to get into a new vehicle and Kia did not disappoint. I worked with a guy named Abraham and he said he was new but he sure knew his stuff! I will definitely return. More
Fantastic! Friendly, knowledgeable staff. Fantastic expeirence from the second I got out of my old car and into my new one. I love my new Kia!! Friendly, knowledgeable staff. Fantastic expeirence from the second I got out of my old car and into my new one. I love my new Kia!! More