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KIA at Napleton's Northlake

Palm Beach Gardens, FL

4.0
473 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 473 reviews

November 30, 2018

Great and Genuine Service! Erin was my saleswoman and she helped find a car that was above my expectations. It was so easy to work with another woman, she did not pressure me a More

by SandraS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Schobert
Dec 06, 2018 -

KIA at Napleton's Northlake responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

November 28, 2018

Highly recommend Jon Brown-Stepan was a pleasure to work with. He made our car buying experience pleasurable and his customer service skills were top notch. Highly rec More

by sons1stcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown-Stepan
Dec 03, 2018 -

KIA at Napleton's Northlake responded

Here at Napleton's Northlake KIA, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

November 25, 2018

Above and beyond. Erin did a fantastic job. She worked with me and at the end of the day she got me in the car that I wanted. I was there what seemed like all day and I More

by Hayrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee, Erin Schobert
Nov 27, 2018 -

KIA at Napleton's Northlake responded

Congratulations on your new car, Hayrae! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

November 14, 2018

Don’t trust this dealership Please read this!!! These people at Napleton are deceitful and simply could care less about customer service. Stay away from Ray in sales, and make More

by Rjlgreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray I’m sales. And so called finance mgt Freddy
November 13, 2018

Fast and attentive Jon our salesperson was what made the experience more than pleasurable because of a rare quality he has that most in sales lack; and that is the abili More

by Guyver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown-Stepan
Nov 19, 2018 -

KIA at Napleton's Northlake responded

We're glad to hear our Staff took such great care of you! Please don't hesitate to reach out if there's anything additional we can do for you. We hope we can continue to be of service to you down the road!

October 25, 2018

refund We leased 2 Kia Optima's and than decided to purchase a Stinger, before our lease was over, could not make a deal, so we purchased from another dealer More

by mustang guy1965
Customer Service
Recommend Dealer
No
Employees Worked With
Shane Richards
October 18, 2018

Erin made the decision easy This is my second Kia and I spent sometime shopping around this time. I went to three different dealers and made the decision to buy from Napleton be More

by Mikeandmanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Schobert
Oct 28, 2018 -

KIA at Napleton's Northlake responded

Hello, thank you so much for your positive comments about Napleton's Northlake KIA! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 17, 2018

Best experience ever My car was breaking down after just a year, went to Erin and she helped set me up with a brand new Kia Optima. Absolute best experience ever!! More

by LexW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Schobert
Oct 28, 2018 -

KIA at Napleton's Northlake responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2018

Awful Their service department is awful. My husband and I bought a 2017 brand new when it first came out. The entire car shakes randomly when it’s at low rp More

by Briannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A lady in the repair center
Oct 28, 2018 -

KIA at Napleton's Northlake responded

Briannah, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 429-2061. We look forward to hearing from you.

October 12, 2018

Great people I walked into the building and felt this very Friendly atmosphere. Great people to work with. They are providing the best service possible! Wouldn’t h More

by AaronK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Veerapen, Erin Schobert
Oct 26, 2018 -

KIA at Napleton's Northlake responded

Thank you so much for sharing your recent experience with us, Aaron! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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