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KIA at Napleton's Northlake

Palm Beach Gardens, FL

3.8
478 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 478 reviews

February 01, 2019

COULDN'T FIND A BETTER SALESMAN AFTER BUYING CARS 40 YRS I would recommend him to anyone I know who wants a car. The overall experience was exceptional. The dealership was WELL kept AND everyone was very fri More

by Green car GIRL 555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown-Stepan
Feb 06, 2019 -

KIA at Napleton's Northlake responded

Here at Napleton's Northlake KIA, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 31, 2019

5 stars service Jon gave me a 5 stars 5 diamonds service. He was patient and he answer all my questions. He also helped me find the best deal that adjusted to my need More

by Hecmago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown-Stepan
Feb 06, 2019 -

KIA at Napleton's Northlake responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Northlake KIA and we hope to see you again!

January 18, 2019

Really good I went there with my husband and I really thought that I was not going to get a car but Stephen was very helpful and now we know what to do to make s More

by Thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jan 22, 2019 -

KIA at Napleton's Northlake responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 28, 2018

Beware Please be aware of the service departments practice on upselling. Had car serviced a couple months ago for a recall item. They also included a “courte More

by Cjennerjahn
Recommend Dealer
No
Employees Worked With
No idea.
Jan 17, 2019 -

KIA at Napleton's Northlake responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 429-2061. We look forward to hearing from you.

May 06, 2020 -

Cjennerjahn responded

Lol. Just seeing this standard response. Thanks for not reaching out to me personally, instead, responding to a review that I would never check on. Who is “Our manager”. Very personalized.

May 08, 2020 -

KIA at Napleton's Northlake responded

We regret to hear that you are displeased with your recent experience with us.Please reach out to Kia Service Manager Nick Sciorsci on his direct line (561) 335-1799.

December 22, 2018

Shane Richards is a great sales specialist.. He catered to my every need. I highly recommend him.. He is the greatest Check him out for yourself More

by Rose369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Richards, Stephen Smith
Dec 23, 2018 -

KIA at Napleton's Northlake responded

We're so glad that we were able to go above and beyond your expectations & really help you out! Thanks again for the recommendation, and have an amazing day!

December 20, 2018

What an awesome experience!!!! I am so happy with my new vehicle. Shane was the most professional, knowledge and experienced car dealer/salesperson I could have ever dealt with. He More

by Prefectlyhappyinlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Steff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Richards
Dec 23, 2018 -

KIA at Napleton's Northlake responded

Congratulations on your new 2019 Kia! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again in the near future!

December 19, 2018

Dream Car I could not be happier over my purchase of the Kia Stinger GT2. Erin went to work for me and helped me get into my dream car! I would definitely enc More

by Scgirldp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Schobert
Dec 23, 2018 -

KIA at Napleton's Northlake responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Northlake KIA. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 18, 2018

What a surprise! I dreaded the thought of car shopping. When I visited Napleton Kia I took a Forte for a test drive and liked what I saw. Next, oh no, the dreaded si More

by NLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Armband
Dec 23, 2018 -

KIA at Napleton's Northlake responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Northlake KIA! If you're ever in need of more help, please let us know! Take care!

December 14, 2018

Jon Brown To have a pleasant experience at a car dealership is amazing. Jon was straight forward, had a sense of humor and most importantly he LISTENED to what More

by Kia2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown-Stepan
Dec 19, 2018 -

KIA at Napleton's Northlake responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's Northlake KIA and we hope to see you again!

December 11, 2018

Satisfied Customer thanks to Erin! Erin sold me my new Kia Sportage! I love it. It was a great car buying experience and I would recommend her to anyone looking to purchase a car! More

by Stryker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Schobert
Dec 18, 2018 -

KIA at Napleton's Northlake responded

Hello, we appreciate you choosing Napleton's Northlake KIA! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

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