KIA at Napleton's Northlake

Awesome experience!!! The most awesome experience I’ve ever had at a car dealership. Mr.Jon Brown-Stepan made my wife’s and I car shopping experience great he did his best The most awesome experience I’ve ever had at a car dealership. Mr.Jon Brown-Stepan made my wife’s and I car shopping experience great he did his best to get us in a brand new car and he did what he said he would do! So please if you decide to come to Napleton Kia ask for Jon Brown-Stepan! He will make your experience a great one!! More

Great personality and professionalism. Jon is a great salesman and was really helpful through the whole buying process. Very knowledgeable! If you need a car; he’s the one to see. Jon is a great salesman and was really helpful through the whole buying process. Very knowledgeable! If you need a car; he’s the one to see. More

Happy customer Carolina Legg treated me with the utmost courtesy. This 2019 Kia Sorento is my third one therefore I have known many service person she is by far the Carolina Legg treated me with the utmost courtesy. This 2019 Kia Sorento is my third one therefore I have known many service person she is by far the best😁😁😁😁😁😁😃😃😃😃 Thanks you miss Legg Joseph Leger a satisfied customer More

Great experience! I've been to Napleton Kia several times and have always received good service. No hassles, no pressure. It starts with the Service Advisor, who today I've been to Napleton Kia several times and have always received good service. No hassles, no pressure. It starts with the Service Advisor, who today was Scott Myers. He was personable and made me feel like I mattered by greeting me at the door. He asked why I was there. We went through a few other recommendations I might consider, some of which I already had done. I asked if he would make a list of the service recommendations on the back page of my Invoice and that I would get them done eventually. Reps like Scott are the main reasons I return to Napleton Kia for service to my Optima. Another is the great work I can count on Service performing on my car. And if this wasn't enough for 5 Stars, they returned my Optima to me washed. Not bad way to start my day. More

Amazing service truly care for the customers He was Very honest, very helpful, and he truly cares about getting you a great deal! Wouldn’t go to anyone else after this deal 😊 10/10!! He was Very honest, very helpful, and he truly cares about getting you a great deal! Wouldn’t go to anyone else after this deal 😊 10/10!! More

The best car dealer Albert Dickerson called this morning to see how I was doing with my Kia. My car is the best. When I went to Kia last October, Albert stayed with me Albert Dickerson called this morning to see how I was doing with my Kia. My car is the best. When I went to Kia last October, Albert stayed with me to make sure I got the best deal on my new Kia Forte. The car is wonderful. I would recommend Kia and Albert to everyone. More

Perfect personality he is the best I love the way he help me .was 2 days but he did it appreciate do much I am so happy because him ..thank you and God bless you I love the way he help me .was 2 days but he did it appreciate do much I am so happy because him ..thank you and God bless you More

Excellent service Shane was extremely professional and courteous. I always enjoy coming to this place. Clean and professional. I will definitely be back with a friend s Shane was extremely professional and courteous. I always enjoy coming to this place. Clean and professional. I will definitely be back with a friend soon More

Great service great deals Albert Was very helpfull the minute I walked in the building thanks to him I have a beautiful car with all the features I wanted!! Great salesman was Albert Was very helpfull the minute I walked in the building thanks to him I have a beautiful car with all the features I wanted!! Great salesman was never negative or rude & I loved the energy there !! They actually help you with anything you are looking for also you get advantages when you buy a car there ( warranty’s,free car washes & a lot more ) napleton is diffenatly the place to go . Thank you for your best service :). More