KIA at Napleton's Northlake

Amazing Experience 5 stars doesnt even begin to justify the amazing experience we had with John and Shane. They provide great customer service. I wouldn’t hesitate to re 5 stars doesnt even begin to justify the amazing experience we had with John and Shane. They provide great customer service. I wouldn’t hesitate to recommend their services.. More

Salesman Stephen Smith is outstanding. Went above and beyond to explain all the tech and features. Very knowledgeable and straightforward. Highly recommend t Stephen Smith is outstanding. Went above and beyond to explain all the tech and features. Very knowledgeable and straightforward. Highly recommend to serious buyers. Friendly. More

Sold me a car Jon is the best . He is a straight shooter no bs and looks out for his customers . He is willing to go out his way to make it happen . Jon is the best . He is a straight shooter no bs and looks out for his customers . He is willing to go out his way to make it happen . More

THE ABSOLUTE BEST Jon was amazing!!!! He was so sweet and he kept me in the loop with everything going on. He was able to get me into a brand new car of my choice witho Jon was amazing!!!! He was so sweet and he kept me in the loop with everything going on. He was able to get me into a brand new car of my choice without having to lose much. By far the best car sales men! Thank you so much Jon! ?? More

Telluride Order Jon Brown-Stepan made the ordering process great. Not only does he know what he's talking about, but he is a salesperson who both knows what he's tal Jon Brown-Stepan made the ordering process great. Not only does he know what he's talking about, but he is a salesperson who both knows what he's talking about and is a nice guy. His friendly np pressure approach was a refreshing change from other dealers. Great guy and great dealership. More

Awesome experience!!! The most awesome experience I’ve ever had at a car dealership. Mr.Jon Brown-Stepan made my wife’s and I car shopping experience great he did his best The most awesome experience I’ve ever had at a car dealership. Mr.Jon Brown-Stepan made my wife’s and I car shopping experience great he did his best to get us in a brand new car and he did what he said he would do! So please if you decide to come to Napleton Kia ask for Jon Brown-Stepan! He will make your experience a great one!! More

Happy customer Carolina Legg treated me with the utmost courtesy. This 2019 Kia Sorento is my third one therefore I have known many service person she is by far the Carolina Legg treated me with the utmost courtesy. This 2019 Kia Sorento is my third one therefore I have known many service person she is by far the best😁😁😁😁😁😁😃😃😃😃 Thanks you miss Legg Joseph Leger a satisfied customer More

Great personality and professionalism. Jon is a great salesman and was really helpful through the whole buying process. Very knowledgeable! If you need a car; he’s the one to see. Jon is a great salesman and was really helpful through the whole buying process. Very knowledgeable! If you need a car; he’s the one to see. More

Great experience! I've been to Napleton Kia several times and have always received good service. No hassles, no pressure. It starts with the Service Advisor, who today I've been to Napleton Kia several times and have always received good service. No hassles, no pressure. It starts with the Service Advisor, who today was Scott Myers. He was personable and made me feel like I mattered by greeting me at the door. He asked why I was there. We went through a few other recommendations I might consider, some of which I already had done. I asked if he would make a list of the service recommendations on the back page of my Invoice and that I would get them done eventually. Reps like Scott are the main reasons I return to Napleton Kia for service to my Optima. Another is the great work I can count on Service performing on my car. And if this wasn't enough for 5 Stars, they returned my Optima to me washed. Not bad way to start my day. More

Amazing service truly care for the customers He was Very honest, very helpful, and he truly cares about getting you a great deal! Wouldn’t go to anyone else after this deal 😊 10/10!! He was Very honest, very helpful, and he truly cares about getting you a great deal! Wouldn’t go to anyone else after this deal 😊 10/10!! More