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KIA at Napleton's Northlake
Palm Beach Gardens, FL
475 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 475 reviews
January 22, 2025
Heather Wright did a great job for me. She was very diligent in finding me the hard to get hybrid model I was looking for. She is honest and straight forward and a great person to deal wit She was very diligent in finding me the hard to get hybrid model I was looking for. She is honest and straight forward and a great person to deal with. She gave me an excellent deal. More
by Bob
Employees Worked With
Heather Wright
January 08, 2025
This is the most dishonest dealership. They do not do what you ask them, like rotate tires, but they take your money or service contract and charge them so you don't get to use it again. N They do not do what you ask them, like rotate tires, but they take your money or service contract and charge them so you don't get to use it again. New staff every time you go in and always the same thing we are better now until you find out nope still the same shady service. Avoid this place! More
by sadkiaowner
October 31, 2024
Went to Kia Dealr here and talked to Cole Brabley. Very helpful young man. Answered all my questions. I would recommend him to help you buy a car. I didn't buy a car at this time . But was just inqui Very helpful young man. Answered all my questions. I would recommend him to help you buy a car. I didn't buy a car at this time . But was just inquiring about them and cost. But when ready I will talk to Cole More
by Caden and Charlie yt bradley
Employees Worked With
Cole Bradley in sales
September 11, 2024
Thank you to JB, Cody and the rest of the team for making my Telluride purchase experience pleasant and for being so knowledgeable and attentive without ever being too pushy or aggressive. Most importantly, my Telluride purchase experience pleasant and for being so knowledgeable and attentive without ever being too pushy or aggressive. Most importantly, the pricing was transparent and there were no hidden fees in the paperwork. Overall, Napleton exceeded my expectations with their exceptional customer service, attention to detail, and commitment to making the car-buying process smooth and enjoyable. I highly recommend them to anyone in the market for a new or used car! More
by JP
Employees Worked With
Cody, JB, Nicole
September 05, 2024
Heather Wright was my sales rep. and I could not ask for anything better. I was crushed for time and she hustled up everyone to get in and out. Thank you Heather Rocky Bowe and I could not ask for anything better. I was crushed for time and she hustled up everyone to get in and out. Thank you Heather Rocky Bowe More
by rockyb818
Employees Worked With
Heather Wright
June 25, 2024
Their finance department WILL NOT return any calls. I have called at least 30 times over the past month and no one will return a call. Worst service EVER!!!! Go somewhere else. I have called at least 30 times over the past month and no one will return a call. Worst service EVER!!!! Go somewhere else. More
by mkenneymail
Employees Worked With
Finance
April 19, 2024
When to the service department multiple times to get my AC fixed and after 7 different days with my car at the repair shop plus waiting almost 3 weeks for them to get their diagnostic equipment repaired, I AC fixed and after 7 different days with my car at the repair shop plus waiting almost 3 weeks for them to get their diagnostic equipment repaired, It has now been 10 weeks and I still dont have any air. Each time they want to charge me again for my warranty work and for diagnosis but they never fix the problem. Dont waste your time at this repair shop go somewhere else. Also be aware that they prey on the elderly here. They will try to charge you for services they didnt provide or for things you dont need. More
by rhamilton16
Employees Worked With
The service department manager who is condescending and arrogant
April 08, 2024
Dickenson was a true gentleman he was kind courteous and respectful he listen my needs and made the extra effort to explain every little detail about the car I bought he even followed up a few weeks later respectful he listen my needs and made the extra effort to explain every little detail about the car I bought he even followed up a few weeks later to see if my wife like the car. More
by Roben
Employees Worked With
