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KIA at Napleton's Northlake

Palm Beach Gardens, FL

4.1
484 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 484 reviews

January 16, 2026

Wednesday was great very helpful from the beginning to the end came a long way made it easy More

by Osiris_2001us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wednesday
Jan 19, 2026 -

KIA at Napleton's Northlake responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

December 13, 2025

Second time at Napleton for issues with my 10 year old Kia Soul and both times I was given repair service beyond my expectations. I will continue to pay the higher dealer fees. You get what you pay for an More

by gvaz1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

KIA at Napleton's Northlake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

Luke Pomper made my Buying experience, extremely stress-free very experienced knew everything about the vehicle made it easier for me to choose what model to buy at North lake Kia very well knowledg More

by bboyz350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dikerson Albertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammie Eldabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

KIA at Napleton's Northlake responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 28, 2025

Work with Leo today and his team, what a great experience. Got the car i wanted and left with it same day. Will definitely buy from Napleton again. Highly recommended, thanks Leo! More

by Lduro1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 30, 2025 -

KIA at Napleton's Northlake responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 15, 2025

Heather Wright helped us find the perfect car. We knew we wanted a hybrid, but did not know much about them. Heather answered every question we asked. She was extremely knowledgeable about every More

by Holly W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Wright
May 17, 2025 -

KIA at Napleton's Northlake responded

Thank you for your kind words. We’re glad Heather provided such knowledgeable and dedicated service in helping you find the perfect Kia Niro. We appreciate your recommendation and hope you enjoy your new vehicle!

April 24, 2025

Heather Wright was fantastic. Very knowledgeable about the product!!! All in all a great experience! More

by rajsej44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Wright Sales
Apr 24, 2025 -

rajsej44 responded

N/a

Apr 27, 2025 -

KIA at Napleton's Northlake responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Northlake KIA and we hope to see you again! Rajsej44, thanks for taking the time to leave a review.

March 27, 2025

Heather Wright Exceptional! Fantastic experience. Easy to work with. Very helpful. Excellent service. Very knowledgeable Peter Roman More

by Peter Roman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dikerson Albertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wright
Mar 29, 2025 -

KIA at Napleton's Northlake responded

Thanks so much for the awesome feedback! I’m so glad to hear you had such a great experience. We really appreciate you taking the time to share your thoughts. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

March 24, 2025

Heather Wright helped us so much and I highly recommend her to anyone! Fair, honest, and smart! More

by Erinb1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Wright
Mar 28, 2025 -

KIA at Napleton's Northlake responded

Thanks for sharing that! Heather is a fantastic person to work with, and I’m so glad she was able to help you out. Fair, honest, and smart is exactly the kind of service we strive for! I’ll make sure Heather knows how much you appreciate her. If you ever need anything else, don't hesitate to reach out!

February 20, 2025

Very terrible customer service in their service dept . .. returned my vehicle without lugnut on tires and also did not reset my service clock and also did a poor job with the multipoint check ....John Mar More

by KIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John . Marvin. Andrew
Feb 23, 2025 -

KIA at Napleton's Northlake responded

Here at Napleton's Northlake KIA, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us at (561) 903-0407 when you can so we can address this situation directly. Thank you and have a great day.

January 22, 2025

Heather Wright did a great job for me. She was very diligent in finding me the hard to get hybrid model I was looking for. She is honest and straight forward and a great person to deal wit More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Wright
Jan 24, 2025 -

KIA at Napleton's Northlake responded

Hi Bob, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

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