Just Joe's

Unethical bait and switch tactics of a stereotypical used car company. Wasted a huge amount of our before they showed their true colors. Hopefully this review will spare others from our experience. car company. Wasted a huge amount of our before they showed their true colors. Hopefully this review will spare others from our experience. More

Provided VIN, pictures, walk around video of the vehicle to prevent an hour and half drive happening for them to adjust the price for less than they promised. They drove it, hooked it up to see if any codes to prevent an hour and half drive happening for them to adjust the price for less than they promised. They drove it, hooked it up to see if any codes popped up, no problem. “Well, even though we’re not sure what the difference in equipment is, it’s not the trim level that was listed” $10,600 turned into an offer of $8,500… the owner replied back to my google review claiming that I said I’m “an industry expert” and not to quit my day job LOL… I’m guessing because said I used to sell cars a few years ago and was looking to help a relative….? Very professional. I was given this grand explanation that they spend a lot of money on their data and analytics to make sure they price vehicles right… so they had the VIN and pictures and videos days before hand when we agreed on the value… and you’re telling me you couldn’t determine the trim level then? More

In 2015 I purchased a Used Lexus RX450H from one of the related dealerships and it was an excellent experience. Then, during the pandemic, my young coworker's car died and he was in a panic. The only use related dealerships and it was an excellent experience. Then, during the pandemic, my young coworker's car died and he was in a panic. The only used car group I could trust was this dealership. I called Paddy to see if they had any Honda Civics. They had three. We drove 70 miles from New Jersey to see them. Paddy had mentioned that one of the three was a rare find because of its condition and it was an EX-L. We took it to a nearby Honda Dealer and Paddy was correct - the garage kept 2012 Civic was almost like brand new. On the way home, the average mileage was 41.5 MPG. I will use this dealer and/or the related dealers over and over again. There is no used car dealership that I trust more than this group. They make you feel like family and the price was good, even in a pandemic when there is a big shortage of used cars. And to find this diamond was just very lucky for us. Thank you Paddy and Michelle and the whole team at just Joes. How a used car dealership should be. Honest, friendly and helpful. Fantastic. Rebecca. More

Purchased a 2001 Corvette convertible. Saw it online and set the appointment. They shared the carfax and a shop report they do that show what the inspection revealed - it is very helpful. The car drove w set the appointment. They shared the carfax and a shop report they do that show what the inspection revealed - it is very helpful. The car drove well and they gave me a good deal on my trade. They also kept a folder the previous owner had made. Professional pics, and all service records since day 1 neatly arranged. Very Helpful to have. Everyone was very helpful and friendly - once I made the decision a few days later to make the deal; the paperwork was ready and in good order. I was in and out in 15 minutes. The car was detailed and very clean for delivery. More

Drove 45 minutes to see a Mercedes C300 and it didn’t even start! Unacceptable and unprofessional. Don’t waste your time with this dump heap! even start! Unacceptable and unprofessional. Don’t waste your time with this dump heap! More

Terrible buying experience. I went to the dealership a few months ago. The car I purchased was a Lexus GS. The car was basically junk along with most of their cars on the lot. It was riddled with holes in few months ago. The car I purchased was a Lexus GS. The car was basically junk along with most of their cars on the lot. It was riddled with holes in the exhaust system and the engine was burning massive amounts of oil. The sales team also said I couldn’t get my deposit back that I used as a down payment. Totally unprofessional. If it sounds too good to be true it usually is. Stay away from this lot. More

Non-pressuring and professional I have been very pleased with my purchase of a 2016 Prius from Just Joes Warehouse in Chester Springs. They were honest and straightforward to work wi I have been very pleased with my purchase of a 2016 Prius from Just Joes Warehouse in Chester Springs. They were honest and straightforward to work with. I highly recommend this dealer. Jeff B. More

Worst service experience I have ever had! Be prepared to only have basic service done at this shop. Anything more than oil changes appears to be too much for this place. The business has just Be prepared to only have basic service done at this shop. Anything more than oil changes appears to be too much for this place. The business has just started with entry level mechanics and their is so much confusion that no one seems to know what is going on. The vehicle took over a week and a half to have pretty basic services performed, tires, steering dead spot, and a clunking noise from front suspension. I had to go back twice to have it fixed again after the initial repairs. I still have the clunking noise and the tires weren't even balanced properly. Now the vehicle shakes going down the highway. Also there was grease left all over the inside of the vehicle that I had to have them clean. As well, my ABS light is on after they fixed a rusted brake line. The communication during the service was horrible. I was told I would be contacted later in the day and then nothing. I would have to call back days later to find out what was going on only to hear it would be even more time. This happened multiple times. In the end, they still couldn't fix my vehicle and told me I would have to go to a dealer. Even something as simple as tire balancing needed to be done twice. I still have the same issue that I brought the vehicle in for them to fix and ended up paying for other things that didn't solve the problem. I would stay far away from any service at this place unless you love part chasing and spending money on things that won't fix your issue. You will get excuses and have have to listen to them say they hear the noise, but don't know what it is. I tried to give them the benefit of the doubt multiple times only to be left with and unfixed vehicle and even more issues than I started with. Finally, The bill I received wasn't itemised. No actual parts and their cost were listed, just a total part cost. Only Labor was broken down and they charged me a $169 diagnostic fee that is usually waived once you have the services performed, but it wasn't. Worst service experience of my life and I still have to go somewhere else to get the vehicle fixed. More