Jupiter Chevrolet, L.P. - Service Center
Garland, TX
12 Reviews of Jupiter Chevrolet, L.P. - Service Center
almost 3 months without my silverado because it’s been at the service department how is that equal or possible over a differential problem don’t even feel like i own the truck anymore disappointed in this de the service department how is that equal or possible over a differential problem don’t even feel like i own the truck anymore disappointed in this dealerships service More
Amazing people starting with Jaime the seller of my car can always reach out and he always helps out and JASON ASHCROFT who repaired a electrical issue are the best everyone there is actually very friendly can always reach out and he always helps out and JASON ASHCROFT who repaired a electrical issue are the best everyone there is actually very friendly and kind issue was repaired in one day that was great but from start to finish communication was amazing very kind the lady that took paperwork dont recall her name but she was great as well and Manager stepping in with the insurance confirmation part just made it work faster greatly recommend this dealership they have amazing people. More
I want to give 10 stars! Jupiter Chevrolet is my favorite Chevrolet Dealership. I have visited various Chevy dealerships around DFW and I never get the same welcoming and he Jupiter Chevrolet is my favorite Chevrolet Dealership. I have visited various Chevy dealerships around DFW and I never get the same welcoming and helpful experience that I get from Jupiter Chevrolet. Everyone I interact with whether in person or over the phone is always courteous and informative. Every single time I go I have a great experience with great conversation and friendliness no matterhow long it has been since my last visit. If I could un-purchase recent car and repurchase it from Jupiter Chevrolet I would. I truly love your team. Special thank you to Harold who I met for the first time for my recent oil change. I left the dealership feeling empowered with knowledge about my vehicles maintenance needs; information the other Chevy dealer seller never even mentioned. Harold was welcoming, respectful and honest. I felt like he truly cared about me and my car. I also want to thank Santos for all of the information and help with my current car and previous car. He went out of his way to provide information I needed without hesitation and I didn't even realize he was going to do it the same day! A special thank you goes to Bobby as well. It always feels good to catch up with him whenever I go. All around great, friendly and trustworthy guy. Hope things work out well regarding your truck. Phone receptionists, thank you all as well. You're all so kind! Anyway, thank you again Jupiter Chevrolet. I will not buy another car anywhere else again. More
Came in Saturday morning for my oil change was a little early Mr. MARVIN GONZALEZ got me in He was very friendly had no problem Got me done about a little over a hour great job early Mr. MARVIN GONZALEZ got me in He was very friendly had no problem Got me done about a little over a hour great job More
I brought one of our car, which is 2001 Saturn SL2, to do alignment after some suspension work I did (this car is my experimental car to practice on some DIY projects and to understand the functioning of a c alignment after some suspension work I did (this car is my experimental car to practice on some DIY projects and to understand the functioning of a car better). I also needed to check the adjustment on rear brakes drums. All the work was done extraordinary well, though the alignment on that particular car is a complicated process (I was in FireStone (NW Hwy & Abrams Rd) and in Cowboy Toyota Dealership before and they couldn't help). This is very good place to take your car, since prices are very good as well as Customer Service. I really appreciate help of my advisor Nick Browne. I was very glad to learn, that advisor Harold Clemons started to work there (I knew him as a very good advisor from another dealership), what is very beneficial to that location of Chevrolet. I always will go there to check my auto DIY projects or for the services, which are more complicated. I can recommend that place for all kind of works done on a car. More
This is a dishonest dealership. Will fraudulently sell what they can. Buy a car elsewhere as this may be an expensive error. This dealership is more about volume than quality. Beware. what they can. Buy a car elsewhere as this may be an expensive error. This dealership is more about volume than quality. Beware. More
Crooked people don't use them for service uncaring owner and general manager back orders hold your vehicle hostage BAD EXPERIENCE didn't follow the instructions incompetent technician and general manager back orders hold your vehicle hostage BAD EXPERIENCE didn't follow the instructions incompetent technician More
Brand New Van took about a Year to fix 1/2 of the problems. Service Department never finds the problem at the First time, it takes several times to fix it. Every time you take it in, they just don't find it, wo Service Department never finds the problem at the First time, it takes several times to fix it. Every time you take it in, they just don't find it, worse thing is they fooled themselves with the service tickets, once they didn't right the Second ticket i internal so they don't open another ticket. More
Bad experience with Jupiter Chevrolet My experience with Jupiter Chevrole has not been good. I took my car in to be serviced on 9-13-17. The check engine light was on,service air bag light My experience with Jupiter Chevrole has not been good. I took my car in to be serviced on 9-13-17. The check engine light was on,service air bag light was on, my car was making a ticking noise by engine. I was told they did a diagnostic and it was the timing chain. I go to pick up my car 9-26-17. Drive off. I barely get out the parking lot. Still hear ticking noise by engine,checK engine light comes back on. Plus when I look under the hood of the car. I could see where a piece may have been fixed,but the broken piece was still under the hood. Car still dirty and not vacuumed out. Even after my waranty company paid over two thousand dollars for the work on my car and I paid a three hundred dollar deductible. Just poor service point blank. I've very appalled and disappointed. More
Unprofessional service dept Wish I had seen this site before I purchased my certified preowned Cruze from this dealership. One word-shady. One week after purchase the car is shi Wish I had seen this site before I purchased my certified preowned Cruze from this dealership. One word-shady. One week after purchase the car is shifting strangely, a/c not working properly, and the check engine light is on. Ok. No problem, right? After all, I have the warranty. They kept my car for 6 days, did not communicate with me regarding the status of my car (I had to initiate all communication), and returned it I repaired. They stated that since the check engine light had gone off, and the code was in the history, they couldn't fix it. Really? Huffines diagnosed and fixed it in less than 5 hours. Wish I had bought my car from them. More