Jubilee Chrysler Dodge Jeep Ram - Service Center

Didn't follow up on the status of my truck and never answered the phone a single time when I called repeatedly - then of course tried to up-sell me on repairs. Personnel commented on how "super old my D answered the phone a single time when I called repeatedly - then of course tried to up-sell me on repairs. Personnel commented on how "super old my Dodge was" in passing when I arrived - even though it's a Ram Dakota, not a Dodge. The restructure didn't happen until 2010 and a knowledgeable staff would've known that. Will never purchase from or drop off for repairs again. :) More

Easy to make a service appointment. Had a very pleasant experience for a service call. Mike was a awesome service advisor. Had a very pleasant experience for a service call. Mike was a awesome service advisor. More

They told us that our keep had a melted oil cooler and it would be about $1,100 to fix but we have a special warranty from the last time once they discovered that then all of the problems disappeared? would be about $1,100 to fix but we have a special warranty from the last time once they discovered that then all of the problems disappeared? More

They do excellent work and always professional and attend my every need and concerns all in a timely manner my every need and concerns all in a timely manner More

Very easy to make a service appointment, professional and very knowledgeable team waiting to welcome you and service your vehicle, and they update you on progress regularly and make you feel valued as a cust very knowledgeable team waiting to welcome you and service your vehicle, and they update you on progress regularly and make you feel valued as a customer. More

Excellent experience. Excellent customer service. Communication was A+. Couldn't ask for a better experience. Excellent customer service. Communication was A+. Couldn't ask for a better experience. More

I appreciate the straight forward and honest answers about my repair. The detailed step by step of the process was outstanding from the service manager to the technician. Thanks to Mike R . and his staf about my repair. The detailed step by step of the process was outstanding from the service manager to the technician. Thanks to Mike R . and his staff. More

Dealer addressed my part recall with professional attention and courtesy. The customer service repair agent kept me updated through the process and even walked me to my car. attention and courtesy. The customer service repair agent kept me updated through the process and even walked me to my car. More

Very clean dealership, everyone is very nice, and keeps you informed of the progress of you vehicle. A little long 2 hours for an oil change and tire rotation, but with the workforce not wanting to work it you informed of the progress of you vehicle. A little long 2 hours for an oil change and tire rotation, but with the workforce not wanting to work it wasn't too bad. More

Michael was very attentive to the needs of my auto. Hope that the shuttle service is returned when covid is under control. Hope that the shuttle service is returned when covid is under control. More