Jubilee Chrysler Dodge Jeep Ram - Service Center

Couldn’t even tell what kind of oil they were using or how much in a supercharger. Found out from master dodge mechanical that you can’t even change oil in supercharger without removing it because it is a how much in a supercharger. Found out from master dodge mechanical that you can’t even change oil in supercharger without removing it because it is a sealed unit from factory. Yet they claim they can do it without removing it. They charge $150 and states supercharger misc not even oil change. Will not be taking car back even though I have the service already paid for. More

I really like the work that is going on at auto nation and the customer is 😊 and the customer is 😊 More

Very clean, kind staff and quick effective and overall hood work on the services needed hood work on the services needed More

I brought my vehicle in for a recall and it was fixed the same day. Pleased they had the part on hand and didn’t have to leave my car overnight. same day. Pleased they had the part on hand and didn’t have to leave my car overnight. More

Slow getting vehicle back to me after oil change. Dropped off at 10:30 am it was ready at 5pm. Dropped off at 10:30 am it was ready at 5pm. More

Very personal first experience! They want to do the right things for their clients and it shows! They want to do the right things for their clients and it shows! More

Checked in immediately and work was completed fast. Always prompt and kept me informed through through process. Always prompt and kept me informed through through process. More

Mike was very responsive and did all he could to get my truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. More

Michael in the service explain everything that was being done to my truck, and taken the time to tell what service needs to be done in the future. done to my truck, and taken the time to tell what service needs to be done in the future. More

I was never told they were short on mechanics when I dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there wa dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there was no update. On day 3 I demanded the car back; it was obvious no-one was looking at the car as it doesn't take 3 days to program a key fob, or to check operation of the trunk or tank tapping. Worse, dealer policy is evidently that other service advisors weren't even going to check the status; "we don't do anything with someone else's clients." That is a complete BS policy. And, it was obvious the car hadn't been pulled in to start as there were no plastic seat or floor covers. My advisor was polite and nice ll three days. I have less problems with him as an advisor than with the apparent business policy of handling customer service (ell, that and retpairing the car). This rating would be completely different if they had just been honest - "We're short staffed right now and might bot be able to get to it for several days." I would have a) been forewarned of a potential delay, not felt lied to, and I could have prepared by renting a vehicle. Will not go back to this dealer for service. I've got a schedule too and don't have the time to waste checking in with a shop hourly to make sure they're actually doing their jobs. More