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Jubilee Chrysler Dodge Jeep Ram - Service Center

Mobile, AL

4.2
309 Reviews

309 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center

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July 03, 2025

After they went from being Auto Nation to Jubilee I took my 2023 Jeep in for an oil change. I had purchased an extended warranty through mopar and had 12 free oil changes. They could not locate my vehicle More

by chmorg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many
Jul 04, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, Thank you for choosing our Service Department. I would be grateful for the chance to speak with you about your visit, including the quality of service you received, any matters related to your extended warranty, the duration of your wait, and the vehicle’s repairs. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Todd Hoskins General Sales Manager todd.hoskins@jubileejeep.com

June 20, 2025

I love that I can walk in for an oil change without having an appointment. The service guys are really friendly. More

by Asha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Jun 20, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team at Jubilee Chrysler Dodge Jeep Ram. It’s great to know you had a positive experience with the oil change service. Wishing you all the best.

June 20, 2025

Brought my Jeep in for 100k maintenance. Was ready for pickup that very afternoon! Great staff and service. More

by deltprezx207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Vivians
Jun 20, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

Thank you for choosing Jubilee Chrysler Dodge Jeep Ram. We're happy to hear about your prompt experience with our team's service and maintenance on your Jeep.

June 19, 2025

My services were fast, great! and friendly. I will recommend friends and relatives to visit More

by davidson589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Vivian
Jun 19, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Jubilee Chrysler Dodge Jeep Ram. We're pleased to know that our service met your expectations. We appreciate the recommendations and wish you well.

June 03, 2025

I only dealt with the service department. They were very helpful and prompt in helping us get a loaner car. More

by pastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Labron Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

We're happy to hear our service department was helpful and prompt. Thank you for choosing Jubilee Chrysler Dodge Jeep Ram.

June 02, 2025

Highly recommend! I was helped by the service team as well as the sales team. Dylan, Matt, Todd and Mikhail exceeded my expectations, especially since it was a Satur More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikail Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt And Dylan
June 02, 2025

My worst experience mobile Alabama Very bad customer service Area not really clean Not professionalism Ridiculous pricing I can't trust in all Appollogies 😞 but is truth No recommendation � More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikail Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hochecker
Jun 04, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello Ben, I would like to learn more about your recent experience with our dealership regarding the level of customer care that you have encountered. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Todd Hoskins General Sales Manager todd.hoskins@jubileejeep.com

May 02, 2025

Jubilee Mark Dodge Chrysler & Jeep is a 5 star top of the line service center with friendly helpful service men & Women ! Ask for Dylan when you go there ! He is A1 service representative and will walk you t More

by dollarbillnephew30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in the service department
May 27, 2025 -

Jubilee Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team at Jubilee Chrysler Dodge Jeep Ram. It's wonderful to know that the help provided improved your experience. Take care and drive safe.

May 27, 2025 -

dollarbillnephew30 responded

Your very welcome and will continue to get my business

April 22, 2025

Everyone was very helpful and my service appointment was handled quickly. The seating area was comfortable and clean. More

by debncrobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 10, 2025

I always have a great experience at Jubilee. They always keep me in the know and have my vehicle ready in decent time frame. And I feel like when I schedule an appointment, I actually have an ap More

by Abaria1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Howton
1
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