Jubilee Chrysler Dodge Jeep Ram - Service Center
Mobile, AL
309 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center
After they went from being Auto Nation to Jubilee I took my 2023 Jeep in for an oil change. I had purchased an extended warranty through mopar and had 12 free oil changes. They could not locate my vehicle my 2023 Jeep in for an oil change. I had purchased an extended warranty through mopar and had 12 free oil changes. They could not locate my vehicle in their “new” system and after showing out they ended up giving me the free oil changes I have had plenty of dealings with their service department 7 months after buying the vehicle when it just shut off. Had to have it towed there on my dime. They kept it for a week and told me they have drove it and it never acted up for them. Had it home and parked for 3 days and my son takes it to run to the store and it leaves him stranded. I’m out of the country visiting my mother and dealing with them over the phone. Once again had to have it towed on MY dime! In the meantime I leave a one star review and some customer service lady calls me and I’m being assured they will have not one but 2 of their service techs on it and if I get any emails to leave a review to please ignore it cause their system was hacked…yeah okay. They finally ended up fixing the fuel pump and tried to make nice bringing the vehicle to my house the day before I was due back home. Moral of the story.. I won’t be back. I took it to another jeep dealer and they found my free oil changes with no problems. More
I only dealt with the service department. They were very helpful and prompt in helping us get a loaner car. They were very helpful and prompt in helping us get a loaner car. More
Highly recommend! I was helped by the service team as well as the sales team. Dylan, Matt, Todd and Mikhail exceeded my expectations, especially since it was a Satur I was helped by the service team as well as the sales team. Dylan, Matt, Todd and Mikhail exceeded my expectations, especially since it was a Saturday morning. While I was there, I only encountered helpful attitudes, even from team members I didn’t meet. Look no further for sales or service, based on my experience on May 31 with my Ram diesel pick up. More
My worst experience mobile Alabama Very bad customer service Area not really clean Not professionalism Ridiculous pricing I can't trust in all Appollogies 😞 but is truth No recommendation � service Area not really clean Not professionalism Ridiculous pricing I can't trust in all Appollogies 😞 but is truth No recommendation 😕 Last time. More
Jubilee Mark Dodge Chrysler & Jeep is a 5 star top of the line service center with friendly helpful service men & Women ! Ask for Dylan when you go there ! He is A1 service representative and will walk you t line service center with friendly helpful service men & Women ! Ask for Dylan when you go there ! He is A1 service representative and will walk you through whatever you need done to get you back on the road! He helped me during a tough situation and took all my stress away with his service!! So thank you Dylan and Jubilee Mark Dodge Chrysler and Jeep for a top of the line service More
I always have a great experience at Jubilee. They always keep me in the know and have my vehicle ready in decent time frame. And I feel like when I schedule an appointment, I actually have an ap They always keep me in the know and have my vehicle ready in decent time frame. And I feel like when I schedule an appointment, I actually have an appointment. They expect me and I love that! More