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Jubilee Chrysler Dodge Jeep Ram
Mobile, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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After bring my truck in because of vibration and noise while driving. They replaced both CV axles. That was the first two times I brought my truck to them in a one month span. Then after having that work while driving. They replaced both CV axles. That was the first two times I brought my truck to them in a one month span. Then after having that work done noticing neither issue was fixed I brought the truck back to them to have it looked out a 3rd time. Which was a big mistake. My truck sat in their parking lot for a week with out being looked at once. Every day I would be fed the same line that I was next in line. Next day would roll around and I would ask has my truck been looked at "NO you are next in line." Im sorry if they knew they were that backed up then be up front and tell me it maybe a few days if not longer before getting to your vehicle. After my wife ended up going off on them lol they finally looked at it. They tell me everything looks fine to them and the only thing they see wrong is one of the wheels is out of balance. Of course I didn't get the tires there so they can't do anything for me. So after sitting there for a week I get told its a out of balance wheel. Which I took to the tire shop and got fixed (no more vibration/ still has a clacking noise.) Needless to say, the lack of communication and professionalism was atrocious. I would never bring my vehicle there ever again. More
They had terrible customer service and little to no communication. I repeatedly asked for updates and had to physically go up there to get an update on my car that was being repaired by their service s communication. I repeatedly asked for updates and had to physically go up there to get an update on my car that was being repaired by their service shop More
GREAT selection of vehicles and salesman Chris, was very knowledgeable. Pricing and options on the vehicle we bought, were just what we wanted at a price, way better than the dealerships in our area. Glad w knowledgeable. Pricing and options on the vehicle we bought, were just what we wanted at a price, way better than the dealerships in our area. Glad we drove to Mobile, AL. More
Everyone that I connected with the day I purchased my car was very professional, offering with water/ snacks, and opening to trying new things. CHRIS landed a sale while enjoying snacks under a tree!! It w was very professional, offering with water/ snacks, and opening to trying new things. CHRIS landed a sale while enjoying snacks under a tree!! It was his first picnic with a client. Glad we had such an awesome experience and I got my second jeep!!! More
Jim and his team We’re great as always. I like the fact that there is a manager that actually walks through to see how long people are waiting and asks if you have been updated if he sees y I like the fact that there is a manager that actually walks through to see how long people are waiting and asks if you have been updated if he sees you there on multiple passes. More