Jubilee Chrysler Dodge Jeep Ram

BEST DEAL AROUND! One of the best car buying experiences I've ever had. AutoNation Chrysler Jeep Dodge not only has a great selection but they also have competitive pri One of the best car buying experiences I've ever had. AutoNation Chrysler Jeep Dodge not only has a great selection but they also have competitive prices and an honest staff. I recommend if you are buying a used car to ask for Marcus, he's sure to give you the hook up! More

Great experience The entire staff was great. Everyone was friendly, professional and able to make it fun. Absolutely nothing negative to say. Went in to buy one, deci The entire staff was great. Everyone was friendly, professional and able to make it fun. Absolutely nothing negative to say. Went in to buy one, decided to buy two. I'm More

Very Poor Customer Service and rude service staff Tried to take 2011 with 52k miles still under warranty in for a service recall with problems, and treated very rudely, said it would take a month, too Tried to take 2011 with 52k miles still under warranty in for a service recall with problems, and treated very rudely, said it would take a month, took to Chuck Steven Bay Minette back in 3 days with excellent service from them. Will never use this dealership again & purchase we purchase on average 2 trucks a year. More

Great Pre-Owned selection and service This dealer has one of the best pre-owned departments I have ever dealt with. Professional and courteous. Worked my deal and followed up with us to ma This dealer has one of the best pre-owned departments I have ever dealt with. Professional and courteous. Worked my deal and followed up with us to make sure we were ok. Overall great!!!! More

Poor customer Service I purchased a 2014 Jeep Compass. The service department was so rude each time I went to use my services , I did not use my free oil changes but chos I purchased a 2014 Jeep Compass. The service department was so rude each time I went to use my services , I did not use my free oil changes but chose to pay for them elsewhere. I received no follow up on my satisfaction after I purchased my vehicle. I had questions about the warranties I had purchased, called and left messages with my salesman Chad and the business office, no one never returned my calls so I gave up. When I went to get my car tag they had misspelled my name so it had to be redone and I had to trek back down to the dealership for an additional temporary tag,. this caused my car to be licensed outside of the 30 day window that Mobile County so generously allows so I was charged a 37.00 late fee . I called to inform the dealership and no one returned my call..Then a few months after I had the vehicle I was caught in a flash flood and my vehicle was declared a total loss. The business office was of little assistance and I had to make visits to the dealership and multiple phone calls to try to get assistance. Even calling the dealership was difficult as the switch board operator would not answer the main number. I only got through by calling the service department and a lady named Denise found someone to answer the phone. ( yay finally someone to help me!)The initial response of the business office was she did not know what I was talking about or what paperwork I needed. After being transferred again and repeating everything and asking for the General Manager's number..I obtained a response that was helpful from them. It has been 6 weeks since I lost my vehicle, I have been charged daily interest for a vehicle I do not own . At no point has anyone said they were sorry it happened. Needless to say when I replaced my vehicle it did not come from Roundtree Chrysler in Mobile Alabama. Mr Charles Pierce needs to be aware of the customer service his employees do NOT provide. More

It was a pleasure working with the Roundtree team. Very welcoming and courteous. If you are looking for a new or used Chrysler Dodge Jeep Ram, Roundtree is the place. I love my new 2014 Dodge Challenger!! welcoming and courteous. If you are looking for a new or used Chrysler Dodge Jeep Ram, Roundtree is the place. I love my new 2014 Dodge Challenger!! Go see them you wont regret it! More

The service was unbeleivable, don't see how it could have been any better! they took of us from the time we arrived till the repairs were completed! have been any better! they took of us from the time we arrived till the repairs were completed! More