Joyce Koons Honda

Joe Deguzman in the service department kept me updated while my Accord Touring sedan was being inspected and for the 30K mile check. A loaner car was provided for my convenience while my Accord Touring sedan was being inspected and for the 30K mile check. A loaner car was provided for my convenience More

I had a fantastic experience with Joe Deguzman! He was very accommodating, and the customer service was excellent. He was very accommodating, and the customer service was excellent. More

I had a fantastic experience with buying a car at Joyce Koons Honda! My sales consultant Arun made the process of buying a car seamless. He is patient, kind and very knowledgeable! He has since texted me Koons Honda! My sales consultant Arun made the process of buying a car seamless. He is patient, kind and very knowledgeable! He has since texted me several times to check in to see if I have any questions. Great experience and so glad I bought a car from this dealership. More

We’ve purchased two cars from Koons, and both times were the easiest of any of our other previous purchases, both here in Virginia and previously in California. the easiest of any of our other previous purchases, both here in Virginia and previously in California. More

You have a teenage son/daughter? Send the car with them to this deelership. Teenagers will have first-hand experience witnessing professionalism, customer service, and excellent tre Send the car with them to this deelership. Teenagers will have first-hand experience witnessing professionalism, customer service, and excellent treatment. Peter Brown, Amy Wegner, and their colleagues continue to amaze me with their excellent service. I deferred a needed service they suggested for the car, but upon hearing my son’s feedback from his visit, I’m sending him again next weekend for additional services. Somehow this team did some magic to make me care about doing business with them more than caring about my own car. I will not be fair without coupling what I said above with the neat technical work they do on the card in each visit… More

Delanta and Christian and their group at the Service Department are great-thanks guys!! You have helped fix my GMC truck fast and friendly. Department are great-thanks guys!! You have helped fix my GMC truck fast and friendly. More

Karen is the best- communicated great and always makes sure I’m in and out on time sure I’m in and out on time More

So never had a problem. All the employees are knowledgeable and polite. They let you know exactly what you need. All the employees are knowledgeable and polite. They let you know exactly what you need. More

Amy was very kind and attentive to me She gave me very good attention Thank you for your attention to me Amy very good attention Thank you for your attention to me Amy More

Amy was terrific and responsive and kept me informed of all the service options. Terrific. all the service options. Terrific. More