Joyce Koons Honda

I am extremely pleased with my service manager, Mark Schlenker, who was very knowledgeable about my vehicle and the service needed. He is always courteous and very professional. Schlenker, who was very knowledgeable about my vehicle and the service needed. He is always courteous and very professional. More

James Tipton was very helpful in providing me with very good service for my Honda. I highly recommend Honda Joyce Manassas for your car service. good service for my Honda. I highly recommend Honda Joyce Manassas for your car service. More

Very pleased with the service. The tension web service is buggy and makes checking out difficult and was disappointed to see that this dealership has started charging a 3% fee for The tension web service is buggy and makes checking out difficult and was disappointed to see that this dealership has started charging a 3% fee for credit card use. More

Extremely professional and courteous. Kept me informed of all actions taken. Highly recommended Joyce Knoons . Kept me informed of all actions taken. Highly recommended Joyce Knoons . More

I was very pleased with the customer service Mark Schlenker from Manassas Joyce Koons Honda provided me with during my service. Schlenker from Manassas Joyce Koons Honda provided me with during my service. More

Went in for a service and was in and out extremely fast. They got my car back to me in perfect shape. They got my car back to me in perfect shape. More

Always get great service here. Joe is super service advisor. Purchased here because of previous service quality. Joe is super service advisor. Purchased here because of previous service quality. More

I had an excellent buying experience with Malek Lahiani as my sales representative! He walked me through the options and all of the car features during the test drive. Additionally, we walked back to the b as my sales representative! He walked me through the options and all of the car features during the test drive. Additionally, we walked back to the back lot to see additional new car inventory and that’s when I saw the gray Honda Accord Touring car I wanted to purchase. His communication was excellent and he did not pressure me into buying a vehicle. He stayed in touch over the few days it took to decide on the purchase and provided outstanding service! He truly knows what he’s doing and made my buying experience a great one! Thank you! More

I purchased my Honda at a different dealership in central VA 2 years ago, then had to find a new service center after moving to the area. Since choosing to bring my vehicle to Joyce Koons Manassas Honda, Ive VA 2 years ago, then had to find a new service center after moving to the area. Since choosing to bring my vehicle to Joyce Koons Manassas Honda, Ive had the pleasure of working with several service advisors/techs for a variety of issues from troubleshooting what I thought was a failing engine(it was not), safety inspection, brake fluid flushes, and your routine maintenance minder services. However, there are 2 fellas that stand out, and truly exemplify what it means to provide exceptional customer service. Both Nick Agrella and Kevin Schlenker are top notch, making what can sometimes be a stressful experience, smooth sailing from start to finish. Without a doubt, as long as I’m in the area, the team at Joyce Koons Manassas Honda, is where my vehicle will be maintained. More

Fast, clear, and excellent service and communication. I highly recommend them for their outstanding efficiency and clarity. I highly recommend them for their outstanding efficiency and clarity. More