Joyce Koons Buick GMC

We love Joyce Koons Buick GMC! Have been using them for 20 years, and they not only take care of you with great deals on their vehicles, they continue with awesome service! Their dealership cares, they ma 20 years, and they not only take care of you with great deals on their vehicles, they continue with awesome service! Their dealership cares, they make it so convenient to service your vehicle for any type appt. Their concierge offer is great, very safe in these times and convenient - they come pick up and drop off vehicle - and leave a loaner car for your use. Always there for us, and top notch courteous sales & service. More

Joyce Koons GMC provides quality service !!! Their customer service representatives schedule appointments with reminders and the service department maintains my vehicle without delay. They even provid customer service representatives schedule appointments with reminders and the service department maintains my vehicle without delay. They even provide a loaner vehicle when available !!! (OVER 10 YEARS SO FAR) More

Definitely recommend giving this dealership a go if looking to purchase a new vehicle. Our salesperson, Medhat Salem was awesome. He was patient and answered all of our many questions thouroughly; very looking to purchase a new vehicle. Our salesperson, Medhat Salem was awesome. He was patient and answered all of our many questions thouroughly; very reassuring for first time buyers like we were. The General Manager, Shawn McGregor, was also very reasonable and fair when negotiating prices. We Bought a new HRV 2021 and love it. More

I recently had service completed on my 2005 GMC Sierra. I am very satisfied with the service that was done on my truck and I wanted to give a special thanks to several members of your Service Team. First, yo am very satisfied with the service that was done on my truck and I wanted to give a special thanks to several members of your Service Team. First, your Service Manager Tyson is always very respectful and concerned about his customers. He is very customer oriented and ensured that I received the highest quality service. He puts his customers first and because of this, I will continue to be a loyal customer. Also, Jessie at the service desk kept informing me every hour of the status of the service repair. I appreciated this level of communication. Also the technicians did a great job on the service work and my GMC Sierra is running like new. Thank you, thank you to the Joyce Koons Service Department. I had an all-round outstanding experience. Thank you, Joseph Komoras More

I got a used jeep from this dealership recently, they promised me I can get it fixed whenever I had a problem with it because I was under warranty with them for at least 4000 miles. Took it in the next d promised me I can get it fixed whenever I had a problem with it because I was under warranty with them for at least 4000 miles. Took it in the next day because I started feeling hesitations from the car and they gave me the round around, told me they didn’t find anything with it hence referred me to Jeep.. took it to Jeep and the performed a fuel induction and other maintenance fixes (paid $669 for this). Called my sales person to enquire about my options since your dealership service advised me to (after visiting them several times) but I never heard back from the sales person. They did nothing to help me when I voiced my concerns and really didn’t care. I felt fooled and misled (with their promise that they would take care of it if I had any issue with the car within the mileage promised , but when I went there; I always got a different perspective and never the solution). As a first car buyer, this dealership has left such a bad taste in my mouth. More

Despite me getting a decent deal, I had one of the worse experiences as a customer. More training is needed for staff. My vehicle was delivered with tags that didn't belong on the one I purchased. My cont experiences as a customer. More training is needed for staff. My vehicle was delivered with tags that didn't belong on the one I purchased. My contract wasn't explained to me as well. More

Ruben and Jeff wells are truly exceptional and service oriented people. Not only did they obtain great financing at a low rate through the finance department but they did it all online and then delivered oriented people. Not only did they obtain great financing at a low rate through the finance department but they did it all online and then delivered it on a Saturday to me over an hour away. Thank you is not enough to acknowledge them and the entire team for this exceptional experience. More

Joyce Koons Buick GMC provided a superb purchase experience for my new Sierra. Sales Associate Delroy Clarke and I hashed out the numbers by telephone. When I arrived, Delroy and the finance depar experience for my new Sierra. Sales Associate Delroy Clarke and I hashed out the numbers by telephone. When I arrived, Delroy and the finance department had both the vehicle and all paperwork ready to go. I didn't waste any time cooling my heels and Koons GMC presented the numbers we had discussed. There were no last second bump-ups like they try in so many other dealerships. This was a first class experience from start to finish. I won't forget. More

My husband and I have saved for a car and was waiting for the right time to purchase. Went on the Joyce koons Website and preview a used car. Saw the Buick and wanted to test drive . Made an appointment with the right time to purchase. Went on the Joyce koons Website and preview a used car. Saw the Buick and wanted to test drive . Made an appointment with Inna for 12:00pm on a Saturday. Our sales person was James Ward we test drive the car and decided to purchase. James was very nice and answered all of our questions. We are a frequent customer for the past 25 years of Joyce Koons this was not the first car we have purchase there. We also take our car to be serviced . Thank you I love my car More

Every service representative I encountered was excellent. Devon was superb. Attentive, knowledgeable, and patient. He is a great credit to the service department and the perfect representative for the deale Devon was superb. Attentive, knowledgeable, and patient. He is a great credit to the service department and the perfect representative for the dealership. More