Joyce Koons Buick GMC

Easiest transaction I've ever had I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. Whe I have been servicing my 2012 Sierra for 3 years at Joyce Koons and have always had a very favorable impression of the service, staff and pricing. When it came time to upgrade my truck I shopped around at other dealers and decided to give them the final opportunity. My salesperson, Steve Hughes, was attentive, helped me find the perfect truck, and got me to a price and a trade in value that beat all of the other dealers. And it was all accomplished in about an hour. Best and easiest transaction I've had, and I've purchased over 20 cars in my life. Special Thanks to Steve, Jeff Melendez, David Kim and Kevin Runey More

State inspection In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well In and out in 30 min. No appointment. Even received a car wash. My 2014 Encore is still great. Thankful to Koons for making my experience last well beyond the showroom. More

Scheduled Service Trip Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy wit Purchased my GMC from this dealership, almost 3 years ago. And was happy with my deal. All my service has been done here and I have always happy with the service department especially Tyson Farina. Waiting time is within my expectations, staff is always friendly and the remodeled facilities are comfortable. Let's be honest, no matter how good the prices are, we will always wish they were better! Yes, I will continue to give Koons my business as long as I remain in the area. More

2 diagnostics warnings Mechanic checked the processors, no indication of any problems. Felt a lot more comfortable afterwards. It was most likely the sensors being too "s Mechanic checked the processors, no indication of any problems. Felt a lot more comfortable afterwards. It was most likely the sensors being too "sensitive". Also had the oil changed. Tyson also had the car washed. Thanks to all for great service. More

2011 GMC Enclave Brought the car in for a recall item, oil change and state inspection. They found a leak related to the power steering system that was covered by the Brought the car in for a recall item, oil change and state inspection. They found a leak related to the power steering system that was covered by the warranty. Nice to know they went beyond just dealing with the issues that I brought the car in for and took care of something that could have been much more significant. More

Am very happy It was a good customer service Overall I'm happy with their service i'm going back and buy another car from them very very good service . It was a good customer service Overall I'm happy with their service i'm going back and buy another car from them very very good service . More

2015 GMC Acadia I used the USAA buying service, and received an excellent, no-haggle price. Charles provided quick and professional service on our sale, and we compl I used the USAA buying service, and received an excellent, no-haggle price. Charles provided quick and professional service on our sale, and we completed all paperwork in just a couple of hours. Car we wanted, good price - very satisfied. More

Great customer service Charles Carlson and the entire Koons Buick/GMC team was exceptionally experienced and knowledgeable about the car buying process. Charles was my sale Charles Carlson and the entire Koons Buick/GMC team was exceptionally experienced and knowledgeable about the car buying process. Charles was my sales associates and he was very kind and patient with me while I made the decision to purchase my vehicle. Charles took the time to explain to me both the leasing options, as well as, the buying options. I was very pleased with my car buying experience. More

Pleasant experience I picked Koons Buick to go to after finding glowing reviews of them on Buick Forums. I agree with those reviews after buying my Enclave from them and I picked Koons Buick to go to after finding glowing reviews of them on Buick Forums. I agree with those reviews after buying my Enclave from them and getting all of my service there. More

Always a good experience for me. I can always count on Kevin to help me thru anything that is going on., I don't have any issues when I go to Koons for service. I can always count on Kevin to help me thru anything that is going on., I don't have any issues when I go to Koons for service. More