Joyce Koons Buick GMC

Bad customer service Seller no Complaints will coral 5 stars , people in Customers service Bad attitude ,took my truck to services for the first time they don't show any r Seller no Complaints will coral 5 stars , people in Customers service Bad attitude ,took my truck to services for the first time they don't show any respect for my self I promise i'm never going to take my truck there after all I think I chose the wrong dealer because the customer services just remember if you were there you got a show respect people. More

regular maintenance Jeff Miller and his crew, as always, performed the regular maintenance on my Pontiac G-6 in a timely and efficient manner. They are so professional!! Jeff Miller and his crew, as always, performed the regular maintenance on my Pontiac G-6 in a timely and efficient manner. They are so professional!! More

2015 Yukon Purchase Maria was completely customer oriented and provided us with an excellent, personal, friendly and no pressured purchase experience. Jeffrey was excelle Maria was completely customer oriented and provided us with an excellent, personal, friendly and no pressured purchase experience. Jeffrey was excellent in keeping us updated concerning the build out and delivery of the new vehicle. There was only one slight hiccup in the purchase experience when we were discussing the final purchase price we needed to remind Jeff that we had a firm price for delivery of the vehicle - after that was understood the rest of the purchase experience was a breeze including interaction with Misty and Tim. More

Terrific Service with No Pressure The team of folks at Joyce Koons Honda Buick GMC that we worked with were absolutely outstanding. We were somewhat anxious about purchasing a used ve The team of folks at Joyce Koons Honda Buick GMC that we worked with were absolutely outstanding. We were somewhat anxious about purchasing a used vehicle at a dealership since we had not done so in over 14 years. Our salesperson Derek Rucker however, was extremely patient with us as we test drove several used vehicles, and when we finally settled on a 2011 Buick Enclave we were very happy with our decision. Buying a used car can be very stressful but the folks at this dealership are professional and courteous, and they make the customer feel very comfortable. We were also very pleased with the time and attention that David Kim took with us in the finance division, as well as the swift work performed by Duane Smith in the Parts Department. We would highly recommend this dealership to anyone seeking to purchase a new or used vehicle, and we will definitely return to them for our next vehicle. More

Service After the Sale My service manger, Kevin Hall, actually listens to my description of the car's issue and makes sure the technician checks the latest GMC technical upd My service manger, Kevin Hall, actually listens to my description of the car's issue and makes sure the technician checks the latest GMC technical updates to diagnose my radio static problem even though the car is under warranty and it never does it when it's in the shop. I love the effort they put into it. More

Great overall experience The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered The staff was excellent! Competent, thorough and very timely. They diagnosed a very complicated issue, explained it in understandable terms, offered a loaner and delivered the vehicle on time. More

Long time customer I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and I have been going to the Joyce Koons GMC Buick dealership for my Pontiac's maintenance and repairs for 6+ years and found them to be very reliable and extremely helpful. More

Excellent Service Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly ap Jeff Miller and his team do a fantastic job! They are professional, friendly and efficient. I am always kept apprised of the progress and I truly appreciate that. Thank you so much! More

good experience Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right ea Great service! I always take my vehicle to Joyce Koons GMC for any of my service needs. They are very professional and always fix my vehicle right each and every time. More

Regular scheduled maintenance service. Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will con Outstanding service experience. Kevin Hall is top-notch, friendly, and very informative. The service was fast, and cost-effective. Definitely will continue to use their service. More