Joyce Koons Buick GMC

Pete and Delroy were very responsive by email and very pleasant to work with. Delroy made sure we were well taken care of at the dealership. We had a great experience working with both the sales departmen pleasant to work with. Delroy made sure we were well taken care of at the dealership. We had a great experience working with both the sales department and the finance department. I would not hesitate to recommend them. They were even able to beat the low rate of financing we brought in with us. Overall very pleased with the service. More

Salesman Sahid was awesome, delivered the truck with an hour and 45 minute ride. Financial guy Fernando did a fantastic job getting me a low interst loan and a payment much less than I expected . The fin hour and 45 minute ride. Financial guy Fernando did a fantastic job getting me a low interst loan and a payment much less than I expected . The financial institution has already been in touch and seems like they will be very easy to deal with on line. Just wish I was closer to the dealership to take advantage of this great place. Overall a very good experiance at this dealership Thanks for keeping the customer first More

Many issues. Failed to deliver vehicle for at-home test drive - took a day out of my schedule to wait and the vehicle never arrived. Dealer reneged on purchase ag Failed to deliver vehicle for at-home test drive - took a day out of my schedule to wait and the vehicle never arrived. Dealer reneged on purchase agreement price - Dealer decided after negotiation they would not honor supplier pricing. Made 0 accommodations after abandoning purchase price agreement (on printed purchase agreement). Very poor communication across dealership; escalation was slow and management aloof. Management agreed situation was mishandled and promised to offer concessions, however never called me back and stopped answering calls. Avoid this dealership. More

Quick and easy process and with a very professional sales person to make it smooth person to make it smooth More

Service was fast and correctly performed. Service writer was calm, friendly, and helpful. I'll use this service again. was calm, friendly, and helpful. I'll use this service again. More

Great service and always helpful thank you Juvik for always going above and beyond for making sure my care is always service properly always going above and beyond for making sure my care is always service properly More

Nick Agrella in the service department is a pleasure to work with. Keeps you informed. Let’s you know when your vehicle be ready calls to see if you want it delivered back to your house or if you’d like to work with. Keeps you informed. Let’s you know when your vehicle be ready calls to see if you want it delivered back to your house or if you’d like to pick up yourself with their loaner car. Always have the best experience Joyce Koons GMC that is why I keep taking my two vehicles there for service. Peter M. More

I only used the service department and not the dealership. Can’t rate the dealership dealership. Can’t rate the dealership More

Service was excellent and efficient. The Service Manager was very professional and knowledgable. He communicated regularly. It was apleasant experience. was very professional and knowledgable. He communicated regularly. It was apleasant experience. More

Randy was excellent! The dealership made the process efficient! I Highly recommend then to others. efficient! I Highly recommend then to others. More