Joyce Koons Buick GMC
Manassas, VA
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Happy New Buick Owner Was a pleasure working with Codie. He was determined to find the perfect car for us and he did! Other dealers did not seem to put forth the effort o Was a pleasure working with Codie. He was determined to find the perfect car for us and he did! Other dealers did not seem to put forth the effort or time that Codie did. We have been Buick owners for many years and would certainly recommend Joyce Koons Buick. More
Finding a quality pre-owned Acura We came to this dealership to test drive an Acura RL that my son found on the internet. Philip Marinakos was an excellent sales person to work with. We came to this dealership to test drive an Acura RL that my son found on the internet. Philip Marinakos was an excellent sales person to work with. He was extremely honest and made sure that everything in the car was ready to go on a very short notice when my son was able to come into town to pick up the car. He made the buying process as stress free as possible- Thank you Phillip- and especially for coming in on your day off to make sure that we were satisfied with the purchase! More
2016 GMC Acadia -Program Recall Service After taking delivery recently of my New Vehicle (2nd purchased from this Dealership), There was Recall notification in the MyGMC App for my VIN. The After taking delivery recently of my New Vehicle (2nd purchased from this Dealership), There was Recall notification in the MyGMC App for my VIN. The Koons of Manassas Service Depart addressed the issue with the Professionalism I have come to expect. My Service Advisor 'Kevin Hall' provided a clear and complete explanation of the Recall, which actually applied to the vehicle prior to delivery\sale. During the appointment time The Service Dept also accommodated my request to have some vehicle specific accessories installed. This request also was handled in a very professional manner. This is my preferred dealership. More
Greatest service rep Tyson is the greatest, always takes care of me better than service department I've ever used. He always has an answer for any question I might have.. Tyson is the greatest, always takes care of me better than service department I've ever used. He always has an answer for any question I might have.. Go Tyson, keep up the great work!!! More
thanks they made it easy for me to purchase the GMC pickup a very helpful group of people, they even allowed my yellow lab in the showroom ! bill VanWickl they made it easy for me to purchase the GMC pickup a very helpful group of people, they even allowed my yellow lab in the showroom ! bill VanWickler More
Hassle-free Buying Experience Phillip was on our team looking to help us buy the right car, with the right options, and at the right price. He went one step further calling a Hond Phillip was on our team looking to help us buy the right car, with the right options, and at the right price. He went one step further calling a Honda dealer in Oklahoma to get papers for a rebate of our Honda care package for a care we were trading in. He is a member of a well-oiled team at Joyce Koons that takes the hassle out of buying a new car. More
Great Experience! After looking for our new car for weeks we finally found what we were searching for at Joyce Koons in Manassas. My husband and I drove 2 1/2 hours fro After looking for our new car for weeks we finally found what we were searching for at Joyce Koons in Manassas. My husband and I drove 2 1/2 hours from the Eastern Shore of Maryland to purchase after negotiating online, through e-mails and phone calls with Doug Miller. When we arrived the car was exactly as portrayed and we had the pleasure of working with Codie Fravel. He was not only fun but knowledgeable and professional. Tim in the finance department was extremely efficient and within a short period of time we drove away with our beautiful new car! We feel we received a very good deal and would certainly buy from them again. Rest assured, purchasing from this dealership is a good decision! More
Van I bought without user manual and the Van not clean prope Very disappointed no user manual and car detailing was not done properly....I was easiset customer they have but they did not appriciated my patients Very disappointed no user manual and car detailing was not done properly....I was easiset customer they have but they did not appriciated my patients More
Good experience Service department took me on time and delivered/returned my vehicle ahead of scheduled time estimate. I will be returning in the future with my othe Service department took me on time and delivered/returned my vehicle ahead of scheduled time estimate. I will be returning in the future with my other vehicle. More
Back For More Buying a car usually carries the stigma of stress, and being pushed in directions you may not want to go. "Hassle-free is not just a catch phrase when Buying a car usually carries the stigma of stress, and being pushed in directions you may not want to go. "Hassle-free is not just a catch phrase when we worked with Phil. Working with Phil and Tim was a piece of cake. We've bought cars prior and will continue to give Koons our business in the future. More