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Joyce Koons Buick GMC

Manassas, VA

4.5
1,085 Reviews

10660 Automotive Dr

Manassas, VA

20109

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Showing 1,085 reviews

November 02, 2016

Happy New Buick Owner Was a pleasure working with Codie. He was determined to find the perfect car for us and he did! Other dealers did not seem to put forth the effort o More

by Melody28
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Behzad Mahmoodi, Codie Fravel
Nov 03, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review and share your experience! We strive to always make the buying process simple and stress free for our customers. Transparent pricing and a helpful staff are just two of the ways we try and do business here at Joyce Koons Buick GMC, and we are happy that Codie was able to take care of you during your purchase and paperwork process to make sure you received the best service. The best type of compliment is when our customers recommend their friends and family, so we truly appreciate it. We look forward to working with you in the future. Wishing you many happy miles!

October 31, 2016

Finding a quality pre-owned Acura We came to this dealership to test drive an Acura RL that my son found on the internet. Philip Marinakos was an excellent sales person to work with. More

by acurafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Marinakos
Oct 31, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review. We are glad that Philip made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

October 27, 2016

2016 GMC Acadia -Program Recall Service After taking delivery recently of my New Vehicle (2nd purchased from this Dealership), There was Recall notification in the MyGMC App for my VIN. The More

by G Hoffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Oct 28, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review. We are glad that Kevin made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

October 25, 2016

Greatest service rep Tyson is the greatest, always takes care of me better than service department I've ever used. He always has an answer for any question I might have.. More

by wcarroll66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Farina
Oct 25, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review. We are glad that Tyson made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

October 19, 2016

thanks they made it easy for me to purchase the GMC pickup a very helpful group of people, they even allowed my yellow lab in the showroom ! bill VanWickl More

by my1sttruck
Recommend Dealer
Yes
Employees Worked With
Chris Hahn, Behzad Mahmoodi, Codie Fravel
Oct 20, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

October 17, 2016

Hassle-free Buying Experience Phillip was on our team looking to help us buy the right car, with the right options, and at the right price. He went one step further calling a Hond More

by Harry R Johnson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Philip Marinakos
Oct 17, 2016 -

Joyce Koons Buick GMC responded

Harry, thank you for taking the time to leave us a review. We are glad that Philip and Tim made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

October 15, 2016

Great Experience! After looking for our new car for weeks we finally found what we were searching for at Joyce Koons in Manassas. My husband and I drove 2 1/2 hours fro More

by Susan from Maryland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Doug Miller, Codie Fravel
Oct 17, 2016 -

Joyce Koons Buick GMC responded

When a customer is willing to travel to visit our dealership, we know we are doing something right! Thank you for taking the time to leave us a review and share your Joyce Koons Buick GMC experience. Our goal here at Joyce Koons Buick GMC is to keep the buying process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future!

October 12, 2016

Van I bought without user manual and the Van not clean prope Very disappointed no user manual and car detailing was not done properly....I was easiset customer they have but they did not appriciated my patients More

by moqim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Tehrani
Oct 12, 2016 -

Joyce Koons Buick GMC responded

We here at Joyce Koons Buick GMC pride ourselves on making sure our customers are 100% happy. We are very sorry that your experience with us was a negative one, and we would like the chance to fix that. Please contact our manager, Angela Killinger, at 703-366-1045. She is looking forward to your call. Thank you.

October 10, 2016

Good experience Service department took me on time and delivered/returned my vehicle ahead of scheduled time estimate. I will be returning in the future with my othe More

by jag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilmer Mejia
Oct 11, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

October 04, 2016

Back For More Buying a car usually carries the stigma of stress, and being pushed in directions you may not want to go. "Hassle-free is not just a catch phrase when More

by TaylorJ22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Philip Marinakos
Oct 05, 2016 -

Joyce Koons Buick GMC responded

Thank you for taking the time to leave us a review and share your Joyce Koons Buick GMC experience. We strive to always make the buying process simple and stress-free for our customers. Philip and Tim are great examples of how we do business here at Joyce Koons Buick GMC. Congratulations on your purchase! We hope to work with you in the future.

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