Joyce Koons Buick GMC

Best of the Best Left my house to run errands and much to my dismay my battery was dead. I called the only place I would, Joyce Koons Buick GMC and one of the service Left my house to run errands and much to my dismay my battery was dead. I called the only place I would, Joyce Koons Buick GMC and one of the service department staff came out to my house, jump started me and ensured I got to the dealership safely. Needed a new battery, which was installed and I was out and back on the road in no time. Won't buy a car from anyone else (Steve Hughes is great) and won't take my car for service anywhere else. I know that I will not be taken advantage of under any circumstances. More

Good experience It was really quick and easy. The price was also negotiable and they were able to drop the price to my range. The salesperson and manager I talked to It was really quick and easy. The price was also negotiable and they were able to drop the price to my range. The salesperson and manager I talked to was very amiable as well. (Tony Pirouti, Patrick Bryant) More

Outstading experince. very friendly, sale professionals. I purchased Lexus RX 350 ON 6/9/17. Sale consultant Mr. Steve Hughes is very experience and courteous. He did his best to assist us towards buying pro I purchased Lexus RX 350 ON 6/9/17. Sale consultant Mr. Steve Hughes is very experience and courteous. He did his best to assist us towards buying process. He is man of good professional attitude. Mr. Patrick Bryant was also very courteous and friendly professional who finalized the deal of our purchase. He did his best to accommodate our budget and for that, I am grateful. I regret to say that Mr. Roland Carter/ finance was not too friendly. May be tired due to the long day!. More

Regular service Everything went as planned. Had scheduled normal maintenance and it went as planned. Only comment I have relates to the waiting room. There is never a Everything went as planned. Had scheduled normal maintenance and it went as planned. Only comment I have relates to the waiting room. There is never a decaff coffee opton. The dealership has renovated the building, and it is a pleasant place to do business. More

Hassle-Free Top-Notch Customer Service BEST EXPERIENCE purchasing my new vehicle. No added pressure or stress. Beginning to end stayed informed; found best rates/plan; incredible hospitalit BEST EXPERIENCE purchasing my new vehicle. No added pressure or stress. Beginning to end stayed informed; found best rates/plan; incredible hospitality. Thankful and grateful. More

Great experience I recently bought a used vehicle from Joyce Koons location in Manassas. Excellent service! Once we had the terms of the deal in place, I was out in I recently bought a used vehicle from Joyce Koons location in Manassas. Excellent service! Once we had the terms of the deal in place, I was out in under an hour! Would definitely recommend stopping by here. Ask for Steve Hughes - great sales consultant! More

Great Service Department Had a great service visit. Jeff was phenomenal making sure the right service was done (noting and removing extra items had been erroneously added) an Had a great service visit. Jeff was phenomenal making sure the right service was done (noting and removing extra items had been erroneously added) and also noted cases where the dealership service was cheaper than external service that had been performed. He professionalism and effort were excellent. More

Service Requirements I had my 2013 GMC in for both Virginia required inspections, oil change, tire rotation. Because I am the only driver in the household I had to wait f I had my 2013 GMC in for both Virginia required inspections, oil change, tire rotation. Because I am the only driver in the household I had to wait for the vehicle. All work was performed in a very timely manner and I was on my way home in short order. I found the customer lounge to be very clean with a large screen TV tuned to HGTV (one of my favorite channels), plenty of hot coffee, a separate room for folks with computers to conduct business, and a very clean restroom. Who could ask for more. I purchased this vehicle 4 years ago at this dealership and I always bring it back for service. I would recommend this dealership to family and friends alike. More

Top notch group I purchased a 2014 Dodge Charger from this dealer, and from the online service from Matt, to the in person dealing with Codie and all the staff it was I purchased a 2014 Dodge Charger from this dealer, and from the online service from Matt, to the in person dealing with Codie and all the staff it was a great experience. I would highly recommend the dealership to anyone looking for a new or used vehicle. More

Excellent!! I bring my gmc today for emissio and the service was perfect the customer service was good friendly and professional very happy with this guys. I bring my gmc today for emissio and the service was perfect the customer service was good friendly and professional very happy with this guys. More