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Joyce Koons Buick GMC

Manassas, VA

4.5
1,085 Reviews

10660 Automotive Dr

Manassas, VA

20109

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Showing 1,085 reviews

January 23, 2019

Personnel very helpful and accommodating Mr Nachhater Singh did an excellent job.No stress on doing business with him. The fleet manager is awesome as well. I will recommend this dealership t More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nachhater Singh , Dipak Regmi, Doug Miller
Jan 24, 2019 -

Joyce Koons Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! - The Joyce Koons Buick GMC Team

January 16, 2019

Great Experience Joyce Koons Buick Great Deal great GMC Savana Conversion van 1500 truck . look on line and seen the 2014 G M C Savana truck and put my online paper w More

by GMC Savana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonthan Berry & Mike Kim
Jan 18, 2019 -

Joyce Koons Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. - The Joyce Koons Buick GMC Team

January 06, 2019

Excellent Service I had the best experience for my 1st time buying a dealership car at Joyce koons. Antonio was wonderful from the time I sent an email with my interest More

by New Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Ferrari
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. - The Joyce Koons Buick GMC Team

December 30, 2018

Great experience, great deal, wonderful truck! We just happened upon this dealership while looking at other vehicles we'd seen online. We had driven from Howard County, Maryland and, on our way out More

by Stephanie2311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, Doug Miller
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. - The Joyce Koons Buick GMC Team

December 29, 2018

The Rendevous Well it’s. 14 years old and needed repair the Koons staff was so thorough doing the work up of issues/problems. Fortunately we decided to keep the car More

by USNRet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt GMC
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. - The Joyce Koons Buick GMC Team

December 27, 2018

great service & repair Kevin Hall is a big help . i am confident I get the best work .I have been working with him for years and have always been satisfied. More

by bob p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. - The Joyce Koons Buick GMC Team

December 21, 2018

Perfection The entire staff was very helpful and made me feel welcome. My sales consultant Steve Hughes was very accommodating as I explained what I wanted in a More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, Ray Suthard
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Joyce Koons Buick GMC Team

December 16, 2018

5 STAR Not your average franchise dealer. Fair, up front, very flexible, & accommodating. Steve Hughes and everyone we encountered could not have been more p More

by KONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hughes
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Kong, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joyce Koons Buick GMC! If there is anything else we can do for you, please feel free to visit us again. Regards, Joyce Koons Buick GMC Team

December 12, 2018

Lacrosse Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not sta More

by NRHZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Jan 24, 2019 -

Joyce Koons Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Joyce Koons Buick GMC Team

December 04, 2018

Jon Berry was really great to work with. My sale rep was Jon Berry and he was excellent to work with. He helped me with everything along the way and went out of his way to make my experience More

by Jbrown
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Berry
Jan 24, 2019 -

Joyce Koons Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - The Joyce Koons Buick GMC Team

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