Joyce Koons Buick GMC

They Never Fix Anything My car has been in there many times for the same problem they fail to fix every time. They save it is fixed but it never is. My car has been in there many times for the same problem they fail to fix every time. They save it is fixed but it never is. More

Amazing!!!! Best customer services bar none. Deal completed over the phone and they delivered my vehicle over 3 hours away same day. That is what I call first cl Best customer services bar none. Deal completed over the phone and they delivered my vehicle over 3 hours away same day. That is what I call first class service. They should be the first dealership to go to before anyone else. More

GMC Sierra Service I have taken my GMC Sierra to Joyce Koons GMC twice for service and each time it is a great experience. The service team is awesome. I have taken my GMC Sierra to Joyce Koons GMC twice for service and each time it is a great experience. The service team is awesome. More

GMC warranty service and oil change. The service consultants were very helpful. They identified additional warranty work that needed to be done and the repairs were completed timely. I wa The service consultants were very helpful. They identified additional warranty work that needed to be done and the repairs were completed timely. I was also contacted timely about the repair schedule. The vehicle had to be kept overnight due to the type of repair. The entire service was painless and efficient. More

Great Service I have had nothing but positive experiences with Joyce Koons GMC service. They are professional and customer oriented. They work to make everything ri I have had nothing but positive experiences with Joyce Koons GMC service. They are professional and customer oriented. They work to make everything right the first time. More

I had a great experience. Antonio is a great salesman and has kept up with many of my questions even after i purchased. Thanks Antonio has kept up with many of my questions even after i purchased. Thanks Antonio More

Customer Service Very professional and a warm welcoming atmosphere. Girma worked with me to make the best deal possible. I would recommend this dealership to anyone Very professional and a warm welcoming atmosphere. Girma worked with me to make the best deal possible. I would recommend this dealership to anyone looking for new or used vehicles. More

Service was friendly and good I was happy with the service dept, but not sure I was given the correct p sales price for the car. It seems to me that we had agreed on a price for th I was happy with the service dept, but not sure I was given the correct p sales price for the car. It seems to me that we had agreed on a price for the car$1000 less than was on the sales receipt. I missed it so shame on me. Still the sales manager should have fixed it before the papers were completed. More

New Purchase It was an easy new car purchase experience. I did not have to haggle to get a good purchase price and I received a fair trade-in allowance. It was an easy new car purchase experience. I did not have to haggle to get a good purchase price and I received a fair trade-in allowance. More

Horrible experience 2 hours & 50 minutes for an oil change. When I went to see what was taking so long I was told my car was outside. Not sure how long it had been done b 2 hours & 50 minutes for an oil change. When I went to see what was taking so long I was told my car was outside. Not sure how long it had been done but it would have been nice if they had let me know instead of leaving me sitting in their waiting room! More