Joyce Koons Buick GMC

New purchase Steve H did an excellent job of answering all of my questions, as I made my way through several different vehicle choices. He was very patient and gav Steve H did an excellent job of answering all of my questions, as I made my way through several different vehicle choices. He was very patient and gave me all of the time and space I wanted to think over my options. This was the second new vehicle I have purchased from this dealership, and both times were great experiences. Thanks! Also for my previous vehicle, Jeff M in the service department has been great to work with as well. Great group of people. More

Just a key replacement I needed to replace a lost key for keyless entry. To my surprise, part was in stock but the dealership was closing the next day for 2wks. I got my ca I needed to replace a lost key for keyless entry. To my surprise, part was in stock but the dealership was closing the next day for 2wks. I got my car towed (AAA), new key programmed, complimentary rid to the dealership, pleasant, professional, and efficient response from the service attendant. More

The ease of making a deal, being able to discuss finance options over the phone, finalizing numbers including my trade (subject to physical inspection), etc made it a no brained to drive from Va Beach to pu options over the phone, finalizing numbers including my trade (subject to physical inspection), etc made it a no brained to drive from Va Beach to purchase my new AT4. I loved the experience and I love my new 2020 GMC Sierra 1500 AT4. You absolutely should go and see Sahid my Salesperson, Shawn the GM & Bob the Sales Manager if you’re interested in a new or preowned vehicle. Thanks again for taking great care of me and having such a smooth & easy buying experience. More

My salesperson, Falom. was very responsive and very helpful. The sales team really pulled together and met my price, which was an excellent price for the used Honda that I purchased. I arrived to find helpful. The sales team really pulled together and met my price, which was an excellent price for the used Honda that I purchased. I arrived to find the car full of gas clean and ready to go. No hassle with trying to sell me add-ons. I live very far away so I can't say this would be my regular dealer but if I lived in the area it certainly would be More

Awesome experience. They service all makes and models and their hours are incredible to fit my schedule. They are open from 7 AM to 7 PM and open Saturday and Sunday as well. Their basic oil change cost less their hours are incredible to fit my schedule. They are open from 7 AM to 7 PM and open Saturday and Sunday as well. Their basic oil change cost less than Jiffy Lube and that includes the synthetic oil change. They also will pick up my car drop me off a loaner, service my car and return it back to me at charge. Best dealership in the Gainesville Manassas in Centreville area More

Purchase of a new Terrain So far we have had a very good experience thanks to Delroy Clarke Jr. and our Terrain has surpassed our expectations in quality and features. So far we have had a very good experience thanks to Delroy Clarke Jr. and our Terrain has surpassed our expectations in quality and features. More

Great Dealership I am a long term customer and have had nothing but positive experiences from buying to service. I would not think of using another auto dealership. I am a long term customer and have had nothing but positive experiences from buying to service. I would not think of using another auto dealership. More

the service at joyce koons GMC was excellent jessie bussard was able to help me with the service and any questions i had, friendly andon time. bussard was able to help me with the service and any questions i had, friendly andon time. More

I would like to express my appreciation for the service I have received recently as well as over the past thirty years. Jeff Miller, the mechanics/technicians are AAA. Happy Motoring! have received recently as well as over the past thirty years. Jeff Miller, the mechanics/technicians are AAA. Happy Motoring! More

For the first time in my life, I left a auto dealership feeling as if, I was given fair treatment on every part of the transaction. The trade in value was fair, the price on the car was fair and yes, even feeling as if, I was given fair treatment on every part of the transaction. The trade in value was fair, the price on the car was fair and yes, even the financing was reasonable. They respected my time and got the deal done quickly and there were no surprise "bate and switch" tactics. More