Joyce Koons Buick GMC

Roy was very helpful and courteous. He went above and beyond to help me find a car in my price range and was very straight forward about the added cost of taxes and registration. I will definitely go bac beyond to help me find a car in my price range and was very straight forward about the added cost of taxes and registration. I will definitely go back to him in the future. More

Phenomenal experience. Daymon and Flo are the greatest ever. Would highly recommend to any and everyone. A+++++ service! The Honda we purchased, excellent look and condition!! I have definitely found my n ever. Would highly recommend to any and everyone. A+++++ service! The Honda we purchased, excellent look and condition!! I have definitely found my new permanent dealership! James C. More

horrible/BEWARE recently bought a brand new 2020 GMC about month ago, well needless to say the vehicle has been in the shop/service department more than I have actual recently bought a brand new 2020 GMC about month ago, well needless to say the vehicle has been in the shop/service department more than I have actually driven the vehicle. To top everything off, the "loaner" vehicle is no where close to compatible. I have put more miles driving the vehicle to and from the dealership than I have actually enjoying what I thought was a brand new/ no issue GMC. Will never purchase from them again. I guess this is what you get when you purchase a $85,000 vehicle. The Service side is even worst then the sales. More

It was very helpful , considerate, and professional One of the best experiences yet. The offer of a loaner car and the work being completed in timely fashion was excellent service. . Jessie Broussard is to of the best experiences yet. The offer of a loaner car and the work being completed in timely fashion was excellent service. . Jessie Broussard is to be commended . More

Service is great. They'll provide a ride service if Service is great. They'll provide a ride service if you need it. Very helpful in answering questions and no pressure to purchase anything you don Service is great. They'll provide a ride service if you need it. Very helpful in answering questions and no pressure to purchase anything you don't need and no pressure to buy the more . More

We drive 3 hours away to pick up vehicle we wanted. Their listing was 100% accurate. Their price was too. When We arrived, the deal was a few signatures away and off we went. Ruben, our customer rep, was kn listing was 100% accurate. Their price was too. When We arrived, the deal was a few signatures away and off we went. Ruben, our customer rep, was knowledgeable and courteous. He is the finest example of professionalism. Would we go back ? Yes Should you go and see for yourself ? Absolutely More

Long way from home Delory Clarke was my sales consultant . Very professional and educated about the truck I bought . Bob Thompson the sales manager was also very profess Delory Clarke was my sales consultant . Very professional and educated about the truck I bought . Bob Thompson the sales manager was also very professional .would buy from again ! More

Great job in a safe surroundings Had another great service experience at Koons. The work on my vehicle was outstanding as usual, as Jeff Miller and Tyson Farina and staff always make Had another great service experience at Koons. The work on my vehicle was outstanding as usual, as Jeff Miller and Tyson Farina and staff always make it so! It was really pleasant with all the precautions taken in day-long waiting area cleaning, masks, and scheduling. Really a great time to enjoy their services that keep you and your vehicle safe. I can never say enough kind things about Koon's ownership, management and staff. More

A BIG shout out to Steve Hughes for being such an excellent car salesman! You went out of your way to make the deal happen! Great experience and I will be back! excellent car salesman! You went out of your way to make the deal happen! Great experience and I will be back! More

Service Department on to of all issues. Service Department was concerned, active and took ownership of mechanical problem on used car I bought. They went over the car carefully, even found m Service Department was concerned, active and took ownership of mechanical problem on used car I bought. They went over the car carefully, even found more items that need correcting than I reported. They offered a loaner car, and kept contact with me every step of the way. No issues, no pressure, no problems; exactly how a servicer experience should go. The service Department at Joyce Koons GMC met and exceeded all expectations. More