Joyce Koons Buick GMC

Buying any vehicle is stressful, especially when searching for the perfect pre-owned vehicle to match all of your family’s needs. I had the pleasure of working with Delroy Clark, Jr. After a long w searching for the perfect pre-owned vehicle to match all of your family’s needs. I had the pleasure of working with Delroy Clark, Jr. After a long weekend of shopping, Delroy was able to help me find certified- preowned cars that were in my price range, which was pretty difficult to find. This is by far the best experience I’ve ever had with purchasing a car. There was a relaxing and no pressure atmosphere which was much appreciated after a long weekend of shopping (in a global pandemic) and disappointments prior to arriving at Koons. Thank you to Delroy and Bob Thomas for helping me find a car which exceeded my expectations for my families’ needs. I am truly grateful and thankful for your kindness, patience, and most importantly, sense of humor throughout this process! I highly recommend visiting these folks if you are in the market for a vehicle. More

Appointment were easy to schedule. Staff was professional and explained my service options. Service was quick and complete. I had a place to do work while I waited. and explained my service options. Service was quick and complete. I had a place to do work while I waited. More

Tyson and his team have gone out of their way to make my experience with Joyce Koons as quality oriented as possible. The attention to detail and communication are exceptional. experience with Joyce Koons as quality oriented as possible. The attention to detail and communication are exceptional. More

When I entering the showroom two weeks ago, I really did not know what I was looking for and when I will have it. The sales Consultant Roy Higashi started to chat with me, he is a great listener, and he sta not know what I was looking for and when I will have it. The sales Consultant Roy Higashi started to chat with me, he is a great listener, and he started to introduce the models, the features and other aspects. His suggestions and recommendations very well matched my expectations for my next new car. During the test drive and all the processes afterwards, Roy is very knowledgeable on the vehicle, he patiently demonstrated all the amazing functions and answered my questions in great details. As a sales person, Roy has done above and beyond, he makes me really feel that Joyce Koons really care about their customers. More

"Gmann" was very courteous and helpful and offered me the best deal he could give. He was informative and knowledgeable and worked for my business. I could tell by looking at the service records that they se best deal he could give. He was informative and knowledgeable and worked for my business. I could tell by looking at the service records that they serviced the the vehicle to be like it came off the show room floor. Thank you More

Great service! Attentive, honest, provided clear solutions, no gimmicks. Additionally a loner was provided at no cost. Clean and well managed. Even although I did not buy my GMC from Koons they trea solutions, no gimmicks. Additionally a loner was provided at no cost. Clean and well managed. Even although I did not buy my GMC from Koons they treated me like I did. My next GMC will be from this full service dealership. More

The dealer staff were informative, courteous, and trustworthy. I had a very good experience shopping at your store. The price of the Honda was very reasonable. trustworthy. I had a very good experience shopping at your store. The price of the Honda was very reasonable. More

While the buying experience is certainly different during a global pandemic, the team at Joyce Koons GMC made mine as easy and enjoyable as possible. Not only did they facilitate as much as they could throug a global pandemic, the team at Joyce Koons GMC made mine as easy and enjoyable as possible. Not only did they facilitate as much as they could through chat, text and photographs; when it came time to complete the parts that need to be in person they made me feel safe, welcome and appreciated. They even delivered my 2020 Sierra Denali 2500 to my home. More

Steve Hughes and team did an amazing job at making this experience amazing. I will definitely refer my friends and family to this dealership. What an awesome customer experience!! experience amazing. I will definitely refer my friends and family to this dealership. What an awesome customer experience!! More