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Joyce Koons Buick GMC

Manassas, VA

4.5
1,085 Reviews

10660 Automotive Dr

Manassas, VA

20109

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Showing 1,085 reviews

March 10, 2011

Thinking back about my last service visit with Jeff Miller. Jeff has been giving the McKelvey family great service for the last twenty years. And the price is right, please keep sending us coupons. More

by pmckelvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jeff Miller
March 09, 2011

It was a pleasure meeting and working with your staff at the Koons of Manassas. Our sales person Charles Carlson was very patience and polite with us. I think that we had been to the showroom about three ti More

by Watknse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carlson
March 03, 2011

Jeff miller and staff do a wonderful job taking care of my family and my pontiacs. I always bring my auto service needs to Koon's, and no matter how small or big they do a super job, explain everything, a More

by lyonjohn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff miller, steve hughes, Steve Hughes, Jeff Miller
March 02, 2011

I had my previous Buick serviced at Koons of Manassas and found them to be an outstanding service provider. My decision to purchase a new Buick at Koons was based strictly on my previous experiences in deal More

by evansb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Thomas
February 24, 2011

I am a long time customer, ten years, and have purchased several New Cars from Koons and have all of my vehicles serviced at Koons of Manassas. Everyone, with whom I've had contact, has been very Friendly, More

by Stan Craddock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Kevin Hall
February 23, 2011

Very personable. This is the fifth car we've purchased from this dealership and we've been very pleased. They follow-up to make certain we're pleased with the process. In addition, we've had the cars se More

by mchyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, , Steve Hughes
February 23, 2011

Koons of Manassas has serviced my cars for the past several years and I have found them to be efficient, honest and friendly when doing so. It is difficult to find a dealership who respects their cust More

by JanaYeates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
February 21, 2011

I have been using Koons for years. Kevin has always taken care of my car. I can count on him to return all my phone calls and if I have any questions he gets back to me asap. I have never had a proble More

by kabrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Kevin Hall
February 19, 2011

My recent experience with Koons has all been with the service department. Jeff Miller has been my service rep for a number of years and has always done an outstanding job. He is the reason we bring our More

by fathead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jeff Miller
February 18, 2011

Jeff Miller has been my service contact at Koons GM for several vehicles and has always provided top notch service and recommendations. I always leave my vehicle for service and use the courtesy shuttle s More

by keynote1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Mike the Shuttle Driver, Jeff Miller
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