Joyce Koons Buick GMC
Manassas, VA
Filter Reviews by Keyword
By Type
Showing 1,085 reviews
Thinking back about my last service visit with Jeff Miller. Jeff has been giving the McKelvey family great service for the last twenty years. And the price is right, please keep sending us coupons. Miller. Jeff has been giving the McKelvey family great service for the last twenty years. And the price is right, please keep sending us coupons. Jeff is the best, and he gets our truck in/out quickly. More
It was a pleasure meeting and working with your staff at the Koons of Manassas. Our sales person Charles Carlson was very patience and polite with us. I think that we had been to the showroom about three ti the Koons of Manassas. Our sales person Charles Carlson was very patience and polite with us. I think that we had been to the showroom about three times and last time was a charm. Thank you making our new GMC Acadia purchase a success. Without a doubt we would refer family, friends,neighbors and co-workers to your dealership. Very Respectfully, Ronnie and Eva Watkins More
Jeff miller and staff do a wonderful job taking care of my family and my pontiacs. I always bring my auto service needs to Koon's, and no matter how small or big they do a super job, explain everything, a my family and my pontiacs. I always bring my auto service needs to Koon's, and no matter how small or big they do a super job, explain everything, and follow up. A true model of customer service. More
I had my previous Buick serviced at Koons of Manassas and found them to be an outstanding service provider. My decision to purchase a new Buick at Koons was based strictly on my previous experiences in deal found them to be an outstanding service provider. My decision to purchase a new Buick at Koons was based strictly on my previous experiences in dealing with them, as I had received numerous same type mailer offers from other area and state Buick dealers. From new Buick selection, to price determination and new Buick purchase the entire sales staff were friendly, courteous and professional in each aspect of the transaction. All documents were fully explained and presented in an up front manner. I received a thorough orientation on the features of the new vehicle before leaving the dealership. I especially appreciated the comparatively short period of time that it took to purchase the vehicle, which was due in large part to the efforts of Frank Thomas. More
I am a long time customer, ten years, and have purchased several New Cars from Koons and have all of my vehicles serviced at Koons of Manassas. Everyone, with whom I've had contact, has been very Friendly, several New Cars from Koons and have all of my vehicles serviced at Koons of Manassas. Everyone, with whom I've had contact, has been very Friendly, Knowledgeable, and Helpful, especially my Service Writer, Mr. Kevin Hall. I will continue to patronize Koons. More
Very personable. This is the fifth car we've purchased from this dealership and we've been very pleased. They follow-up to make certain we're pleased with the process. In addition, we've had the cars se from this dealership and we've been very pleased. They follow-up to make certain we're pleased with the process. In addition, we've had the cars serviced at this dealership. They're very professional and make certain the work is completed with care. A nice bonus is a free car wash after they've performed any service on your car. More
Koons of Manassas has serviced my cars for the past several years and I have found them to be efficient, honest and friendly when doing so. It is difficult to find a dealership who respects their cust several years and I have found them to be efficient, honest and friendly when doing so. It is difficult to find a dealership who respects their customers and gives them an honest evaluation and service experience. I am so glad I found Koons of Manassas. Thank you to the great service team. More
I have been using Koons for years. Kevin has always taken care of my car. I can count on him to return all my phone calls and if I have any questions he gets back to me asap. I have never had a proble taken care of my car. I can count on him to return all my phone calls and if I have any questions he gets back to me asap. I have never had a problem with any repairs to my car and will continue to bring it to Koons for oil changes and repairs. Kevin is very professional. He always lets me know if anything is wrong with my car and what the cost to repair will be. More than anything else I trust Kevin. More
My recent experience with Koons has all been with the service department. Jeff Miller has been my service rep for a number of years and has always done an outstanding job. He is the reason we bring our service department. Jeff Miller has been my service rep for a number of years and has always done an outstanding job. He is the reason we bring our GMC to Koons for servicing. We have occasionally had some problems with how our GMC has been serviced, but Jeff has always made sure these issues have been resolved to our satisfaction. More
Jeff Miller has been my service contact at Koons GM for several vehicles and has always provided top notch service and recommendations. I always leave my vehicle for service and use the courtesy shuttle s several vehicles and has always provided top notch service and recommendations. I always leave my vehicle for service and use the courtesy shuttle service, which has als been excellent over the years. Bill Kingsley More