Joyce Koons Buick GMC

It was a great no pressure experience when I went to purchase a new car. We had done a test drive a few months earlier and had liked that experience so much that when we decided to buy we went back to purchase a new car. We had done a test drive a few months earlier and had liked that experience so much that when we decided to buy we went back to this dealer even though there was another Buick dealer closer to our home. Everyone worked with us to be sure that we got what we wanted and had all of our questions answered. More

Both Jeremiah and Andy were very helpful and friendly with the sales, and Patrick was very accomodating and was open and willing to work with us during the negotiations. Frank handled the finance quickly with the sales, and Patrick was very accomodating and was open and willing to work with us during the negotiations. Frank handled the finance quickly and was very warm and friendly. We were very pleased with Misty. She is the warmth of your dealership. How you kept her for 30 plus years is a testament of employer/employee loyalty! We really love our LaCrosse and look forward to a great relationship with your dealership and would return again for a new/used purchase. More

Matt got me scheduled for service ASAP. He was very honest & kept me informed through the process.I left a client key in the car & he drove it to me after work. I had scheduling conflicts & couldn't ma honest & kept me informed through the process.I left a client key in the car & he drove it to me after work. I had scheduling conflicts & couldn't make it back to the dealership to pick up the truck, so Matt drove my truck to meet me on his way home & exchanged my loaner car for mine. GREAT Service! More

jeff took great care of my pontiac G6. I had been in three weeks before, but came up with something new. He took both requirements in hand and solved them quickly ever though once was a tricky one to t three weeks before, but came up with something new. He took both requirements in hand and solved them quickly ever though once was a tricky one to trouble shoot. always enjoy my visits to Koon service. More

Always provides the the best of service. We've been going to this dealership for many years due to the high quality of service, friendly staff, and reasonable prices. going to this dealership for many years due to the high quality of service, friendly staff, and reasonable prices. More

I had an oil change and tire rotation done on my 2009 Pontiac G8 on Friday, 13 May 2011 as I was heading out of town on a long trip the next day. Just to be sure, I checked the oil level right before le Pontiac G8 on Friday, 13 May 2011 as I was heading out of town on a long trip the next day. Just to be sure, I checked the oil level right before leaving early on 14 May and discovered that it was about two quarts low! Fortunately, I had enough Mobile One synthetic oil on hand to get the oil level into the "safe" range as I did not have time to take the car back to Koons. My 2003 GMC Sierra as well as my G8 were purchased at Koons and I have not had any issues with service up to now. However, the error regarding the oil change is inexcusable and I can no longer trust them to work on any of my GM vehicles. More

Koon's is a family business and we have always bee traeted well by the GMC dealership. Sometimes the waitime can be annoying however they are trying to help other customers. So when it's my turn they traeted well by the GMC dealership. Sometimes the waitime can be annoying however they are trying to help other customers. So when it's my turn they're attentive and helpful. THis dealr has services my car siunce i bought it from them. More

Koons GMC is excellent in so many ways. Everyone I deal with is very professional. Kevin always delivers my vehicle in a timely manner and explains exactly what the car needs and what it may need in the fu with is very professional. Kevin always delivers my vehicle in a timely manner and explains exactly what the car needs and what it may need in the future. I really appreciate the coupons on their website because they make the costs more manageable. I highly recommend Koons Manassas as a dealership that is top notch and can be trusted. More

Jeff Miller represnts the very best in what a customer looks to a dealership for. He is sincere, friendly and very thorough in determining what needs doing and following through on schedule. He's the reas looks to a dealership for. He is sincere, friendly and very thorough in determining what needs doing and following through on schedule. He's the reason that I keep returning to Koons. Ed Yablonski More

The purchase of our new Buick Enclave was handled professionally. All our needs were meet and the new car buying experience was not difficult. We felt the purchase price was fair and we did not hav professionally. All our needs were meet and the new car buying experience was not difficult. We felt the purchase price was fair and we did not have to go throw the dreaded haggling drill. We look forward to using the well-rated service department in the years to come. More