Joyce Koons Buick GMC
Manassas, VA
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Coming from out of town all i asked for was not to have my time waisted on paperwork, detailing, up charges, or other gimmicks like i have experienced before at other dealerships. Delroy came through perfe my time waisted on paperwork, detailing, up charges, or other gimmicks like i have experienced before at other dealerships. Delroy came through perfectly. Smooth experience, and down the road in less than 45 minutes with our "Like New" CRV! More
Delroy was great to work with. He was very informed and never pushy. I felt very comfortable with him and completely trusted him through the process never pushy. I felt very comfortable with him and completely trusted him through the process More
I had a very pleasant experience while purchasing a new GMC Sierra 1500.. Delroy Clarke was very professional and answered all my questions. I will definitely return the Joyce Koons Buick GMC for any futu GMC Sierra 1500.. Delroy Clarke was very professional and answered all my questions. I will definitely return the Joyce Koons Buick GMC for any future purchase. More
I have a 2013 Denali Yukon which I purchased from Joyce Koons. It is getting older, and I know there is an upsell of work that needs to be done to it; however, I had the greatest pleasure of working with Koons. It is getting older, and I know there is an upsell of work that needs to be done to it; however, I had the greatest pleasure of working with NIck who did his due diligence of letting me know the menu of what needed to be done to my truck. He and I spoke about my decisions as equal partners as to what was best for my truck in our decisions as what to do now, or later since the bill was quite large. At no time did he disrepect me as a non-informed female about mechanics (which I am definitely NOT), so that was refreshing. I need to foot stomp this. I am a very good mechianic, and I appreciated that, even though he did not know this, he was very respectful. There are a few things we are going to do ourselves to save money, because, as you must know by now, both my husband and I are quite handy mechanics, but lack time to do everything we need to do. I respect and appreciate Nick for not belittling a woman who knows a lot about maintaining vehicles. Thank you very much, my kudos to Nick! You need to hire more people like him. Thank you, Cynthia More
If you make plans for your next vehicle, purchase it here with Joyce Koons. Why? Because here they make the Impossible happen for you. In my case the vehicle I was looking for turned out very hard to get, b with Joyce Koons. Why? Because here they make the Impossible happen for you. In my case the vehicle I was looking for turned out very hard to get, but those are the once that will last the longest. It took my representative Steve and his team to only find it in the neighbor state and on top of it a very hard transaction to make and at the end everything ended up very smoothly to my very satisfaction just the way I wanted the vehicle to be. That's way I appreciate and thank Steve and his team for all the hard work they do. May we have a long relationship in servicing the vehicle with Joyce Koons in the future and the thoughts of buying another vehicle there. More
Good service. People friendly. Basic service and found out needed alignment. Seems to be done well having no issues. Would like a better military discount. Prices are a bit steep for the work. out needed alignment. Seems to be done well having no issues. Would like a better military discount. Prices are a bit steep for the work. More
I was in the market for a used car for my daughter who’s in college when I came across a great deal at Joyce Koon Buick. I sent an email inquiry and a salesman, Delroy, contacted me right away and we made a in college when I came across a great deal at Joyce Koon Buick. I sent an email inquiry and a salesman, Delroy, contacted me right away and we made arrangements to meet the next day. After a brief test, I purchased the vehicle. I’m happy with my purchase and with Joyce Koon dealership! They were willing to negotiate price and the service department was more than willing to repair an item that I identified. It was very important to me that I bought from a highly respected dealership that wouldn’t take advantage of me. Delroy, my salesman, was a pleasure to work with. Very professional and very accommodating. Thanks! More
Everyone at Joyce Koons was professional, courteous, and attentive to my needs. The entire process for buying a pre-owned car seemed to be well organized and efficient. Overall my experience was positive! attentive to my needs. The entire process for buying a pre-owned car seemed to be well organized and efficient. Overall my experience was positive!! More