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Joyce Honda - Service Center

Denville, NJ

4.6
2,427 Reviews

2,427 Reviews of Joyce Honda - Service Center

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November 25, 2022

The service was accurate and very quick Lilly who assisted was very good with her explanation More

by YOURTIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly Hamilton
November 23, 2022

I have 2 reasons for using your Service Department. 1). Appointments rather than "first come first serve" and 2) My Service Representative, Ernest Biondolill. In fact I scheduled my recent service to c More

by MARYC22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

Very pleased with the level of service -car was ready as promised- personnel we’re very pleasant to deal with- Thanks keep doing what you doing More

by LBI4FUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cadence Sabatino
November 18, 2022

Friendly service. Demand of surveys and making people write words is not customer focused. Stop forcing people to write. More

by TRICIAMLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman not listed
November 17, 2022

Was met right away, told where to park and what would be done during the service and where to go and wait. More

by JBCGSC928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Hang (Henry) Chung
November 16, 2022

I've always had excellent experiences with getting our vehicles serviced at Joyce Honda. Everything is efficient and professional, and I always feel like I'm in good hands with them. They are truly a we More

by ANNALISA774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELVIN ALFRED, Lilly Hamilton
November 16, 2022

Henry and Cynthia were very helpful. Henry is the nicest sales person I have ever met. More

by OSHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia from financier department , Ming Hang (Henry) Chung
November 16, 2022

After my oil change, nothing was explained to me about my service. The paper was left at the front desk and that was it. I realize it is a new vehicle, but I have always been told the services that were perf More

by mgates722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Kelvin, the Service Director, was very helpful in addressing the concern with my Odyssey. Answered my questions in timely manner. More

by JANESHCHOHAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
November 15, 2022

Have been going to Joyce for quite some time, My second car bought from them and the fourth that I have been bringing for service. Never a problem always excellent service. More

by tadana01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
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