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Joyce Honda - Service Center

Denville, NJ

4.6
2,426 Reviews

2,426 Reviews of Joyce Honda - Service Center

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January 25, 2023

had a recurring problem with the center console/radio/map that I tried to have fixed several times during the life of the vehicle. Joyce Honda, even though they were not my original dealer, finally identifi More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember name
January 25, 2023

I am always treated with a high level of respect and professionalism. Love dealing with Joyce Honda. More

by MARZELL.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips
January 23, 2023

The entire staff at Joyce Honda was respectful and courteous. They completed my oil change within the window they promised if one hour. More

by TERPET62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

My heater died. Took 4 visits to get it right. First visit they had no record of. Second to find problem and order parts...no parts on hand! Third to replace pa More

by LPL179
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

We purchased our vehicle from Joyce Honda years ago and continue to use them for our service appointments. The advisors are always very nice and explain things in plain terms. They also are pretty accurate More

by JOIBAX397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Phillips, Tinashe Mapedza
January 19, 2023

Giancarlo was extremely helpful , I now have a great new SUV and I’m especially happy that they changed the way you open the gas cap More

by MARIUCH124
Recommend Dealer
Yes
Employees Worked With
Giancarlo Sotelo, Efren Madrigal
January 19, 2023

Tinashe was kind, helpful, knowledgeable and friendly. He also got the mechanic to help me with questions I had, since my truck was new and I needed help with a few questions. I went for an oil change and More

by RHAMPLE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tinashe Mapedza
January 17, 2023

El servicio de John Lavalle, Erick sacatengo y Erick Mattos fue excelente. Ellos son personas que si saben como atender a un cliente. El servicio de front desk fue muy muy malo, la espera en el telef More

by Albangel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

I always received excellent service from the service team. Ernest Biondelino is an outstanding service manager and when I leave my car with him, I feel very comfortable that my car will be well taken ca More

by JPASIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

It’s always easy to schedule appointments. Not a long wait for service. Always explain things thoroughly. More

by weezicar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
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