2,422 Reviews of Joyce Honda - Service Center
Mr. Wilson was excellent. He kept us informed and provided answers to all our questions. Service was good and we got finished under an hour and a half. Thank you. provided answers to all our questions. Service was good and we got finished under an hour and a half. Thank you. More
Very good service and dealings. Every thing was nice. I went for Tyre change and oil change, did very well. Every thing was nice. I went for Tyre change and oil change, did very well. More
I went for an oil change and was given a quick service and the staff is professional. and the staff is professional. More
The intake process is efficient yet personal and polite at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the s at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the survey you conduct of the owners that chose to wait for service. They asked if I had any questions and I said: how much longer will I have to wait. The person surveying said: “I’ll check.” And she did. I will continue to drive 20 miles for quality service and to hear it’s my pleasure to get an answer,” or “of course” rather than no problem. More
Excellent service. Left it overnight and she made sure it was ready by the time of my actual appointment Left it overnight and she made sure it was ready by the time of my actual appointment More
Very good services well communication, John was very professional and honest they make me feel like family. professional and honest they make me feel like family. More
Typical dealer! Called week before scheduling to obtain pricing. Got a reasonable quote from rep so I booked on line. Dropped car for service following week. Later t Called week before scheduling to obtain pricing. Got a reasonable quote from rep so I booked on line. Dropped car for service following week. Later that morning I received text from service rep assigned to me for exact same repair quoted earlier with pricing substantially higher. I was also told vehicle required numerous, (what I believe unnecessary) other repairs. I informed this rep what I was quoted and if he couldn't perform work at that price I'd pick up vehicle and go elsewhere. He said there must have been a recent price increase and he'd honor the price. This was obviously xx! These people should not be commissioned sales reps!!! This is just another example how dealers have earned their awful reputation for themselves!. More
Sales rep Michael was great. Business rep pushed very hard to upsell several items. Did not appreciate the hard sell and refusal to accept no as an answer. Maybe he’s just doing Business rep pushed very hard to upsell several items. Did not appreciate the hard sell and refusal to accept no as an answer. Maybe he’s just doing his job but definitely did not like the aggressiveness, especially for the gap insurance. Saved several hundred dollars getting it through my auto insurance directly. More
Larry Swanson is by far the ideal leader. He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team member He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team members should learn from him. More