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Joyce Honda - Service Center

Denville, NJ

4.7
2,422 Reviews

2,422 Reviews of Joyce Honda - Service Center

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December 05, 2023

Service dept used to be much more organized. Now if feels disjointed and not as organized. My wife waited a half hou just for someone to realize nobody connected with her yet to summarize the vi More

by JONATHAN.G.BRAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not 00% sure who helped her on the last visit.
December 05, 2023

It was a straightforward service and completed in a professional manner. No problems, Subuhi was great. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Joyce Honda responded

We appreciate the feedback and are always working to improve the service experience. Thank you for the opportunity to assist you in your automotive needs!

December 05, 2023

Didn’t wait long! She gave me all the details and explained what my car needed. Place look clean. More

by LUBOOP55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Joyce Honda responded

We are grateful to know that your experience here at Joyce Honda was Five Stars. Thank you for your business and the positive feedback!

December 05, 2023

The Service was Excellence and the service advisor provided all details needed .I had good experience with Joyce Honda.. More

by ALOK KUMAR.SAMAL
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Joyce Honda responded

Grateful for the kind words and the opportunity to assist you with your automotive needs! Thank you for your business!

December 01, 2023

Well i like Joyce Honda as my dealer, my service place for my car but they way she answered i didnt like her answers More

by NSHAH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Excellent service. I would recommend many people to Joyce Honda. The staff were professional and simply the best. More

by obadev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Joyce Honda responded

Our goal is to provide excellent service. Your feedback is greatly appreciated. Thank you for your business.

November 21, 2023

Sunday service is fast and very convenient. Makes a big difference in the customer experience. Highly recommend More

by markdcicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Kelly was extremely helpful. Her professionalism showed forth and knowledge of the maintenance process needed on the car. Thanks Kelly! More

by ADEMBY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Getting a flat tire is enough of a stress. The team at honda were excellent More

by Baby X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan & Josua
Nov 20, 2023 -

Joyce Honda responded

Glad to know it was resolved and at your expectations! We are grateful for the feedback and the opportunity to assist you with your automotive needs.

November 17, 2023

Very honest and dependable. They gave me valuable information about the condition of my car More

by fobonsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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