Joyce Honda - Service Center

no communication I took my civic in for an oil change which took longer then any dealership I've ever been to but that isn't my issue they were busy so I understand. T I took my civic in for an oil change which took longer then any dealership I've ever been to but that isn't my issue they were busy so I understand. The issue is I was told my car would be taken to get painted (covered under a faulty paint recall).I dropped off my car and got a loaner vehicle. At the time I was told it would take a few weeks, understandable. 2 days later I am contacted to drop the loaner car and pick up mine, not because it is finished but because they need to schedule a time for it to be painted ??? Why is that suddenly an issue 2 days later? Since then it's been several weeks with no phone call regarding when it can be done. Not to mention everytime I contact them the person who handled my car was either not in or unable to talk. No one else knows about it?How is that possible? It seems the service department doesn't just ignore customers, they ignore eachother. More

Quick and friendly Service I brought my HRV in for an oil change. I was moved to the front of the line because I am an expectant mother. I can't thank the staff enough for get I brought my HRV in for an oil change. I was moved to the front of the line because I am an expectant mother. I can't thank the staff enough for getting me in and out quickly as I am far along in my pregnancy and can't wait long. More

Service Great and fast service, oil change, tire rotation and overall car inspection. I will be back for my next oil change when I need it. Great and fast service, oil change, tire rotation and overall car inspection. I will be back for my next oil change when I need it. More

Totally pleased! I like to keep an eye on my vehicle when I bring it in for service and I like the fact that I can stand by and watch. I like to see what is being done I like to keep an eye on my vehicle when I bring it in for service and I like the fact that I can stand by and watch. I like to see what is being done. More

Oil Change Joyce Honda has always provided and excellent product and services. The team is very professional and prompt when getting the vehicle service. I want Joyce Honda has always provided and excellent product and services. The team is very professional and prompt when getting the vehicle service. I want to take this opportunity to thank everyone working at Honda. Luis More

Excellent! I have brought my car to Joyce Honda since my company moved to Parsippany...and am totally please with their work, their professionalism and their cou I have brought my car to Joyce Honda since my company moved to Parsippany...and am totally please with their work, their professionalism and their courtesy...I cannot recommend Joyce Honda high enough...great job... More

Top Notch Currently driving my 5th Honda Accord, all purchased here at Joyce Honda. Service department is excellent and advisors are professional and knowledgea Currently driving my 5th Honda Accord, all purchased here at Joyce Honda. Service department is excellent and advisors are professional and knowledgeable, explaining in detail the work done and any concerns that may have been discovered as a result of the extensive inspection this dealership offers. Overall, a very worthwhile and pleasant experience. More

Very helpful staff. Very short time to check in my Honda vehicle. Dwight Phillips was excellent! Reasonable time for service completion full service. Easy to check out a Very short time to check in my Honda vehicle. Dwight Phillips was excellent! Reasonable time for service completion full service. Easy to check out and final invoice was exactly accurate from the original estimate. More

70k service plus a brake and rotor problem and a transmission seal leak. All fixed fairly quickly and well. Plus Erik kept me well informed and updated plus a brake and rotor problem and a transmission seal leak. All fixed fairly quickly and well. Plus Erik kept me well informed and updated More

diagnostic and repair through warranty. Service department very accomodating. Day one was diagnostic and I opted to come back the next day for the repair. Service techs and CSR's thorough Service department very accomodating. Day one was diagnostic and I opted to come back the next day for the repair. Service techs and CSR's thorough and pleasant to deal with. More