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Joyce Honda - Service Center

Denville, NJ

4.6
2,409 Reviews

2,409 Reviews of Joyce Honda - Service Center

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January 27, 2025

Lloyd is the best. The entire service department is awesome. The kid who drive me home was great. I highly recommend Joyce Honda to everyone More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Ernest is the reason I keep coming back to Joyce Honda. Ernest is also the reason when the time comes for me to buy a new car I would return to Joyce Honda. I think that spells it out!!! More

by DRCALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The people in the service department couldn’t have been any nicer from my phone call to the actual service. They answered all my questions and after the service, explained what was done. More

by karen72044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names.
January 23, 2025

I tried to buy a car from Joyce and the saleswoman would not budge or give me a break on the price. Mind you this would have been my third car from Joyce. I will never go back to buy a car More

by DYE484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Joyce Honda responded

Very sorry you were not happy with the price. So many factors go into pricing a car. Maybe you looked at a car that had already been discounted. Maybe the salesperson did what so many people ask for which is 'just give me your best price'. Maybe you were looking at a car that requires no discount in order to sell. BTW - you rated Kelly a 1 star. Kelly is not a Salesperson. Kelly is a very customer oriented Service Advisor. It would be fair for you to state that correctly so as not to tarnish Kelly's public image. We aways offer our cars at competitive prices or better. If you have some information that is contradictory to ours regarding pricing, please return and present it. We study the market very closely so we don't miss a deal. But we are always willing to learn if there is new information out there. Good luck shopping for your new car.

January 22, 2025

Great Service I have received from the Joyce Honda service staff and their expert technicians. More

by bradiecalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Service was Great, they were right on time and took care of a recall item. More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

My reservation for an oil change was promptly honored upon my arrival. I was greeted and my car was taken in at the time. They did a complete check of the car and found that one of my significant belts w More

by pattyann728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

The service was great. There process was smooth and seamless. Gio was very thorough with updates throughout the whole process. More

by BRIANNA.CUBELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
January 18, 2025

I'm very satisfied with the work that I have had done at Joyce Honda. More

by RPVERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Great service. Friendly and knowledgeable people. Comfortable waiting area. Didn't have to wait an excessive amount of time More

by Whizskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.