Joyce Buick GMC

Positive experience; Rick did a good job. My only concern is over the Costco program and whether it was fair to me as a consumer. I didn't obtain the discount off MSRP that the website indicated wou concern is over the Costco program and whether it was fair to me as a consumer. I didn't obtain the discount off MSRP that the website indicated would happen -- very uncertain we negotiated an appropriate purchase price for the vehicle. More

The customer service that Terry was able to provide to us was beyond our expectations. We came in to the dealership to just "look" and ended up purchasing the car. We will highly recommend the dealership but was beyond our expectations. We came in to the dealership to just "look" and ended up purchasing the car. We will highly recommend the dealership but most of all, Terry More

I noticed Joyce Buick from the I-90 roadway since it is a new dealership in the area. I also noticed the 0% for 72 months offer for the Acadia advertisement run on TV. My husband and I decided to stop by b new dealership in the area. I also noticed the 0% for 72 months offer for the Acadia advertisement run on TV. My husband and I decided to stop by because I was interested in potentially trading my BMW X5 in for an Acadia. Jim Judge came right out to us and had 2 Acadias of my choice pulled up for my viewing and test drive. Jim answered all the questions that both my husband and I asked about the vehicle. Jim and the finance people were also fair on the amount that was offered for my trade. The negotiations and paperwork were painless. I gave Joyce Buick and their staff this rating because I was completely satisfied with all aspects of my experience with them, as stated above. More

The only thing that would be nice if they had on record my first three years of oil changes and tire rotations in there system. Each time I've been there, i have to remind them that they are free for the f my first three years of oil changes and tire rotations in there system. Each time I've been there, i have to remind them that they are free for the first three years. More

My son took the car to a gmc dealer near where he lived My son took the car to a gmc dealer near where he lived and got such bad service that I told him to bring the car out to me, Joyce would be better a My son took the car to a gmc dealer near where he lived and got such bad service that I told him to bring the car out to me, Joyce would be better and I was right. Excellent customer service, very pleased. Thanks More

James Krasula was thorough and attentive. He answered all of my questions and helped the process go smoothly. He made my first buying experience pleasurable. all of my questions and helped the process go smoothly. He made my first buying experience pleasurable. More

The headliner was fixed according to the memo that you recieved. The rattle that I have been hearing since I owned the car was also eliminated. I was told that both occurences went hand in hand. I had recieved. The rattle that I have been hearing since I owned the car was also eliminated. I was told that both occurences went hand in hand. I had no rattle for two days and I was very happy. Wednesday the rattle returned though not as bad but it was there. I am calling tomorrow to make an appointment for Monday to hopefully get rid of the rattle for good. I am very happy with the car except for the rattle. Also I am not happy with the climate control setup. The fan goes to a lower speed before the car is sufficiently cooled or heated. I need help to get both these problems eliminated since I have had them ever since I got the car. The above is why my rating is what it is. More

Purchased a used vehicle from this dealer in March 2012. Every time I mentioned something I thought needed to be looked at, they said it had been through service and everything checked out. Since then I've Every time I mentioned something I thought needed to be looked at, they said it had been through service and everything checked out. Since then I've had a front-end alignment, idler bar replaced, spark plugs, wires, and pcv valve replaced, intake manifold replaced, and radiator flushed and a major clog removed that was causing vehicle to overheat. Now, I find out that the front brakes that were new when I purchased the car had been installed incorrectly causing one to destroy the rotor. It's now obvious that Joyce Buick DOES NOT INSPECT their used cars and allows their customers to drive off the lot in an UNSAFE vehicle. I have been unable to get anyone to talk to me regarding the brakes so far. More

From the moment I stepped foot on the lot, I was treated like family. Very knowledgeable sales consultant. He was up front and honest with me from the start. I was so impressed that I came back and purch like family. Very knowledgeable sales consultant. He was up front and honest with me from the start. I was so impressed that I came back and purchased a used vehicle from him. Service department is awesome -- very thorough and detailed. Pricing is very good. Joyce Buick GMC knows how to take care of their customers -- like family. More

i need codes for my radio More