Joyce Buick GMC
Avon, OH
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Worked with Ryan & Donnie for the past few weeks on locating & locking down a new truck. These guys stayed on top of things, worked hard to find the right truck, with the right options that fit my budg locating & locking down a new truck. These guys stayed on top of things, worked hard to find the right truck, with the right options that fit my budget. Communication was great... service was great... when the truck finally arrived, I was in & on my way home in less than 30min! Thanks for the hard work fellas... we'll be back shortly! More
Everyone we encountered was friendly and courteous. Yimarie Smith first reached out to me through several emails and referred me to Karl Witt, Karl called me and answered all my questions and referred Yimarie Smith first reached out to me through several emails and referred me to Karl Witt, Karl called me and answered all my questions and referred me to James Krasula. James put our the car on hold until we arrived and was very efficient and accommodating to our situation. The whole transaction could not have gone smoother. We are very pleased with the Equinox it was very well detailed on the interior as well as under the hood. It was hard to believe the car was 5 years old. We were so please to get all the service information and the CarFax report. We made our first 10 hour journey and the vehicle drove very smooth and was very comfortable. After doing research on the internet the price for the value of the car could not be beat, we were very fortunate that no one else discovered this gem of a car. Lastly, the fellow who handle our final financial transaction was very friendly and gave us his business card (unfortunately, I do not have it with me to record his name) he too like all the rest made us feel that he would be there in the future if we had any issues down the road. More
Never been to this dealership before but will definitely go back. Ryan Conway was a breath of fresh air. He is very upfront and honest. Ryan gave me all the info {good and bad} about the vehicle i was inter go back. Ryan Conway was a breath of fresh air. He is very upfront and honest. Ryan gave me all the info {good and bad} about the vehicle i was interested in. There was a similar vehicle nearby for a little less and I decided not to even look because I trusted Ryan and was certain i knew exactly what I was getting here at Joyce and doubted I would have the same comfort level at the next dealership. After I purchased the vehicle Ryan cleared all the phones set up in the bluetooth function so I could easily link my phone. In addition, he told me if I had any questions or concerns with the vehicle in the near future I should call him and he will assist me. Ryan is already looking for another vehicle I may need in 2 months. I will start at Joyce and with Ryan specifically when I purchase my next car.. More
Ryan Conway came through on everything he said he could do. An absolute pro and pleasure to work with. Happy to be part of the GM family and have Ryan to thank. do. An absolute pro and pleasure to work with. Happy to be part of the GM family and have Ryan to thank. More
Ryan Conway was the absolute best to work with! Came in just looking at the all new 2021 terrain and he helped me get the best deal possible. Hes reliable, honest, and overall the best I have ever worked w just looking at the all new 2021 terrain and he helped me get the best deal possible. Hes reliable, honest, and overall the best I have ever worked with, I will never go to anyone else for my car needs ! More
Ryan Conway was absolutely fantastic to work with in getting us our perfect car! He goes above and beyond to make sure your happy and comfortable! Everyone there was great! Exceeded customer satisfactio getting us our perfect car! He goes above and beyond to make sure your happy and comfortable! Everyone there was great! Exceeded customer satisfaction. More
Bought 3 preowned vehicles years ago from this dealership years ago with great success and decided it was time to go back. Ryan Conway was amazing and the rest of the staff was very helpful and understand years ago with great success and decided it was time to go back. Ryan Conway was amazing and the rest of the staff was very helpful and understanding as well. Ryan Conway was not pushy and really only had my best interest in mind and I truly appreciate that! Donnie in finance was patient and helpful! More
This was by far my best experience ever purchasing a car and Ryan Conway is to thank for that! I usually cry at some point during the car buying process but that did not happen this time. From the moment my and Ryan Conway is to thank for that! I usually cry at some point during the car buying process but that did not happen this time. From the moment my husband and I walked through the door we felt welcome and taken care of. Ryan was very knowledgeable about what was available on the lot, made sure we got to see the vehicle we wanted but also pointed out some better options. Ryan was very conscious of our budget and we never felt pressured to go outside that. With each car that we looked at Ryan was able to go over the numbers with us before test driving so we knew right away if it would work for us. I really cannot say enough amazing things about Ryan Conway, wherever he is at is where we be getting all our vehicles in the future! More
If you ever need a car, Ryan Conway is the person to see! He very professional, super friendly, and extremely knowledgeable. He very much cares about his customers and is at the top of his game! He gets an A He very professional, super friendly, and extremely knowledgeable. He very much cares about his customers and is at the top of his game! He gets an A+++!! More