Joyce Buick GMC
Avon, OH
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Paid for a diagnostic test, test done in 45 min. Waited 35 to pay the bill. Approached by service rep, who informed that my car needed wiring done, when I pointed to my car, she then asked why I was Waited 35 to pay the bill. Approached by service rep, who informed that my car needed wiring done, when I pointed to my car, she then asked why I was still there. Informed that we “we all look alike” along with other inappropriate comments. Then I found out that the diagnostic test did not even address the main cause of my problem. Why not. Wrote letter no response. Guess they do not care about old women. More
I followed up on an online posting go on Car Gurus and Salesman Ryan Conway followed up on my email by personally calling and inviting to take a test drive. His calm and friendly demeanor and helpful guid Salesman Ryan Conway followed up on my email by personally calling and inviting to take a test drive. His calm and friendly demeanor and helpful guidance through the car buying process, encouraged us to buy the vehicle that night. He also followed up on a slight repair that needed to be made, and ensured that the service group ordered and fixed our vehicle within days ( when they had projected possibly weeks). The dealer staff was also quite friendly and we completed our transaction in about 2 hours. Would recommend Buick Joyce and Salesman Ryan Conway to all for a smooth and low hassle experience. More
Ryan Conway Was the best salesman I have ever had in my car buying experience. Ryan Conway Is very professional, down to earth, makes buying a car easy. Ryan went the extra mile to ensure that I had a car car buying experience. Ryan Conway Is very professional, down to earth, makes buying a car easy. Ryan went the extra mile to ensure that I had a car that I would love and that it had the equipment I would want and more. Ryan kept me updated on multiple occasions to let me know what inventory was like and got me the best deal I could ever ask for. As long as Ryan Conway is apart of the Joyce Buick GMC I will continue to be part of the family and a loyal customer. Donnie O’Toole the finance manager was also great, he explained everything and made signing the papers easy and he was also very friendly. More
Ryan Conway made our experience one to truly remember. He made it a simple process and was very professional, upfront, and easy to work with. We will be buying new vehicles from him exclusively from her He made it a simple process and was very professional, upfront, and easy to work with. We will be buying new vehicles from him exclusively from here on out. Thanks again Ryan More
First time buying a new car since I was 18 with a co-signer. Ryan helped out EMMENSELY. I was nervous being a woman alone because my husband is on a work trip that I would be taken advantage of. Ryan co-signer. Ryan helped out EMMENSELY. I was nervous being a woman alone because my husband is on a work trip that I would be taken advantage of. Ryan made sure that I understood EVERYTHING that he told me, every spec and feature about the car, and made sure I was comfortable the entire time! AMAZING! And I got myself A BRAND NEW car More
Tired of trying to find a full size American made SUV with our current shortage, I tried calling Joyce and Ryan Conway answered the phone and grabbed the ball and ran with it! I wanted to leave with thei with our current shortage, I tried calling Joyce and Ryan Conway answered the phone and grabbed the ball and ran with it! I wanted to leave with their only Acadia and he tackled every hurdle with a smile and great ease! He was patient, spent 5 hours with me from helping with my trade in to getting my OnStar call set up! He's texted me today to ensure I'm not just happy but thrilled! What an incredible representative for Joyce and a very personable guy to help me through from A-Z! Thank you so much Ryan for helping me out with a gorgeous Acadia!! More
Ryan is amazing! He helped me find the perfect car for me. He was not too pushy like most other dealerships. He’s very funny and made my whole experience a breeze. Above all he is extremely honest! Very s me. He was not too pushy like most other dealerships. He’s very funny and made my whole experience a breeze. Above all he is extremely honest! Very satisfied! More
Without a doubt this was the best car buying experience I have ever had. The entire staff was great but Ryan Conway made it all so easy. I would never hesitate to recommend him or Joyce Buick to family or fr have ever had. The entire staff was great but Ryan Conway made it all so easy. I would never hesitate to recommend him or Joyce Buick to family or friends! More