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Journey Nissan

Lindenhurst, IL

Overview
Employees
Reviews
Vehicles
4.6
1,003 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 1,003 reviews

November 21, 2025

Car in for month. Delay on parts finally purchased 'after market'. I had to make contact for status updates most of the time. Empty tank of gas when done. I barely mad More

by Ndelzotti
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 24, 2025 -

Journey Nissan responded

Hi Ndelzotti, Thank you for being a valued customer, and I truly appreciate you taking the time to share this feedback. I’m very sorry for the frustration you experienced — having your vehicle in the shop for that long, dealing with parts delays, and not receiving proactive updates is unacceptable. On top of that, you should never have received your truck back on an empty tank. That’s not the level of service we stand for at Journey Nissan. Your experience matters to me, and I want to ensure we restore your confidence in our service team. Please reach out to me directly when you can: Justin Delgado Executive Manager / Managing Partner Journey Nissan – Lindenhurst, IL 847-265-1122

November 20, 2025

The sales person name was Jesse and he was very helpful and I did send him a message letting him know if I have any friends that are looking for a vehicle that I would send them to Nissan and recommend Jes More

by mcgrathbrian411
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse James R
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Nov 20, 2025 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 19, 2025

Time quoted for service was accurate, explanation on service and a heck of wash. Thanx More

by MS.JANAB61
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
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Nov 19, 2025 -

Journey Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 15, 2025

Just purchased a 2025 Nissan Armada from Journeys Nissan even though I do not live in the state, accommodated me and kept a good line communication. The staff is great very friendly and the price is amazing More

by LEOLANGESQUIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana Morgan, Mike Kuhn
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Nov 15, 2025 -

Journey Nissan responded

Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Nov 15, 2025 -

Journey Nissan responded

It was a pleasure to assist you and welcome you into the Journey Nissan family. Thank you for choosing us and trusting us with your business!

November 15, 2025

Felt like they found the problem, I had and hopefully fixed it. Service was excellent More

by TROYTOMAS
Recommend Dealer
Yes
Employees Worked With
Danny
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Nov 15, 2025 -

Journey Nissan responded

Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 12, 2025

The staff are very welcoming and helpful with my needs. The wait time wasn't bad either. I was expecting a complementary car wash but didn't get it due to "snowing". More

by Ryan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny, Service Dept.
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Nov 13, 2025 -

Journey Nissan responded

It's great to hear that you had an overall positive experience, Ryan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 10, 2025

Journey Nissan, the salesmen were very attentive to my needs and cared about my time spent at the dealership. More

by LIZZY230888
Recommend Dealer
Yes
Employees Worked With
Jose Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alicea
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Nov 10, 2025 -

Journey Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 09, 2025

Dealer Palmisano helped me lease a new car that I really like! Everything went professionally and quickly! Thanks Journey Nissan ! More

by ALEXTONEV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

Journey Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 07, 2025

Went as planned. .. as it always has Staff was friendly like always, facility was clean More

by MICHAEL.BOCK13
Recommend Dealer
Yes
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Nov 07, 2025 -

MICHAEL.BOCK13 responded

Went as planned. .. as it always has Staff was friendly like always, facility was clean

Nov 08, 2025 -

Journey Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 06, 2025

Excellent, attentive and quick service. Thank you! Excellent, attentive and quick service. Service advisor made every effort to meet all of my requests, as well as clarified my questions. T More

by CLGRIV
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
Report | Print
Nov 06, 2025 -

Journey Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Journey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

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