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Journey Nissan

Lindenhurst, IL

Overview
Employees
Reviews
Vehicles
4.6
1,002 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
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3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 1,002 reviews

December 17, 2025

Our experiences with Journey Nissan, Ken Hibbing in particular is among those Automakers Sales Associates that are always a pleasure to do business with. We’ve purchased A number of vehicles from Ken More

by TEKREP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hibbing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Journey Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Dec 18, 2025 -

TEKREP responded

Jose, Thanks for your response, Ken is an exemplary individual both professionally and on a personal level. Glad that we were able to purchase another vehicle from your team.

December 17, 2025

Ken Hibbing was the sales person, his attention to detail, knowledge, inter personal skills and professionalism are first-rate. A 5 -star rating across the board! More

by TEKREP
Recommend Dealer
Yes
Employees Worked With
Jose Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alicea
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Dec 17, 2025 -

Journey Nissan responded

Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 14, 2025

Good quick service. Victoria was real nice. Going back for a car wash on wednesday More

by MICHAELZIEMBLICKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2025 -

Journey Nissan responded

Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 07, 2025

Ryan was a pleasure to work with. Easy process. Everything was well explained and was not pressured at all, 10/10 More

by Charlievillanova
Recommend Dealer
Yes
Employees Worked With
Jessica Ray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Ray
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Dec 07, 2025 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 04, 2025

We had a good experience and are happy with our purchase. Cars are well maintained. This is our second purchase with this dealership. More

by SOUTH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Journey Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 03, 2025

Victoria was just perfect and she was Raised the bar of service to Enter label Thank you Victoria. More

by WILFRINAARROYO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hibbing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Journey Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 27, 2025

Proactive analysis was thorough, but I found the prices a bit high fit the recommended work. More

by TMORRISS_99
Recommend Dealer
Yes
Employees Worked With
Daniel Talavera, service advisor
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Nov 27, 2025 -

Journey Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 24, 2025

Journey Nissan has a great staff all around. Good service, and great hospitality. Always recommend them. More

by none25
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cordova
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Nov 24, 2025 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 21, 2025

Easy to deal with, nice folks Parts Dept excellent, Luis Service Manager great, Andy from parts Exceptional More

by JMILLER100
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
Report | Print
Nov 21, 2025 -

Journey Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

November 21, 2025

Car in for month. Delay on parts finally purchased 'after market'. I had to make contact for status updates most of the time. Empty tank of gas when done. I barely mad More

by Ndelzotti
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 24, 2025 -

Journey Nissan responded

Hi Ndelzotti, Thank you for being a valued customer, and I truly appreciate you taking the time to share this feedback. I’m very sorry for the frustration you experienced — having your vehicle in the shop for that long, dealing with parts delays, and not receiving proactive updates is unacceptable. On top of that, you should never have received your truck back on an empty tank. That’s not the level of service we stand for at Journey Nissan. Your experience matters to me, and I want to ensure we restore your confidence in our service team. Please reach out to me directly when you can: Justin Delgado Executive Manager / Managing Partner Journey Nissan – Lindenhurst, IL 847-265-1122

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