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Journey Nissan

Lindenhurst, IL

Overview
Employees
Reviews
Vehicles
4.6
1,003 Reviews
Welcome to Journey Nissan ~your Lifetime Warranty destination~ our new and used Nissan dealership in Lindenhurst -on the edge of Gurnee- has access to a large inventory that helps us offer competitive prices to drivers in Illinois, Wisconsin and all surrounding areas. When you explore any one of the vehicles in our lineup, our knowledgeable staff is on hand to answer questions about trims, packages, features, and more. The power of Journey Nissan shines when you see the hundreds of affordable used cars we can offer from a variety of top makers. Plus, if you want to buy your Nissan or used car online, you can do that too! Contact our team to discuss car delivery ranges for Gurnee, Waukegan, Round Lake, Kenosha, and Lindenhurst IL
Contact Dealership

3175 Grand Avenue

Lindenhurst, IL

60046

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Showing 1,003 reviews

January 08, 2026

As always, Jose and the service team did a great job and I really appreciate their assistance More

by Rogue1
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 08, 2026 -

Journey Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Journey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 07, 2026

Friendly, informative,affordable and appreciated. From start to finish I found this dealership purchase to be a pleasant experience. Very friendly staff. More

by Mary.baer50
Recommend Dealer
Yes
Employees Worked With
Ryan Sammartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sammartino
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Jan 07, 2026 -

Journey Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 06, 2026

Best service writer love coming here for service compared to any other dealership you guys have best prices and customer service will be returning thank you tim for always being the best you can be thanks to More

by AMKOBUS42
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Journey Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 04, 2026

It took almost 3 hours for an oil change and tire rotation. I even had an appointment. More

by KEV.LAR
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 06, 2026 -

Journey Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 03, 2026

Very poor. Has an appoint for oil change. Was on time. Was told about an hour. Waited nearly 2 and a half hours before car was done. Then there was a 27 point i More

by Romanchgo
Recommend Dealer
No
Employees Worked With
Victoria Vitela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Vitela
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Jan 07, 2026 -

Journey Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 03, 2026

I worked directly with Ken in sales and Carlos in finance. I’m a senior citizen and I have bought many cars in my lifetime and this was the smoothest simplest and most comfortable experience. I’ve ev More

by THOMASGHAHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hibbing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Journey Nissan responded

Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

January 01, 2026

I have had an overall positive experience. However I am concerned about the electrical issues I'm experiencing with the car I purchased 1 month ago More

by ALICIA_CMA
Recommend Dealer
Yes
Employees Worked With
Tim Artwohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Artwohl
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Jan 01, 2026 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 29, 2025

Everyone is very nice, my only issue is that the last 2 times I had an oil change with an appointment I still waited a very long time. This last visit, it took 2 hours for just an oil change, which was the More

by none28
Recommend Dealer
Yes
Employees Worked With
Victoria Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Journey Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 24, 2025

Asked for an oil change and a wash. Came back to a dirty car with a fresh oil change. Refusing to wash it because it was cold out. It was 40 degrees ?? More

by Sam10291
Recommend Dealer
No
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Jan 07, 2026 -

Journey Nissan responded

Providing a positive experience is our top priority, Sam, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

December 23, 2025

Everything and everyone was fantastic. They took their time with my daughters. Really really nice More

by MINIBETH71
Recommend Dealer
Yes
Employees Worked With
Alex Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Aguilar
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Dec 23, 2025 -

Journey Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

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