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Joshua Tree Chrysler Dodge Jeep RAM

Yucca Valley, CA

4.6
335 Reviews

57909 Twentynine Palms Highway

Yucca Valley, CA

92284

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335 Reviews of Joshua Tree Chrysler Dodge Jeep RAM

January 02, 2023

I’m heading out on a trip to see family in a week and brought in my Durango to have it checked over before the trip, they were able to get me in and out quick with a full inspection, even got the oil cha More

by stavory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Albiar
December 31, 2022

All the personnel were professionals and courteous. The requested service was completed in a timely manner. More

by Devildog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Albiar
December 29, 2022

I like the new diagnostic system. I can see suggestions and what's going on with my car at all times. More

by Luis Armando Reyes Moron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Albiar
Jan 04, 2023 -

Joshua Tree Chrysler Dodge Jeep RAM responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

Jan 05, 2023 -

Luis Armando Reyes Moron responded

Great service and all done in a timely manner

December 28, 2022

We had an awesome experience here. Emma-Lee Murdock provided an amazing customer service experience for my husband and I. Emma and her father made us feel so welcome we felt like we we More

by dellaandron1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Murdock, Scott Murdock
Jan 03, 2023 -

Joshua Tree Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

December 27, 2022

In a word, disappointing. I was told my repair was $1,000.00. I asked if my warranty covered it and they didn't even know I had a warranty. Then I was assured that all repai More

by speeddemon1414
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Ke
December 26, 2022

I’m so pleased that my van was looked at so thoroughly. The service personal were very polite and kind. Asked if I had any questions, the manager even showed where I could find information on the van. More

by SANDRAWIDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Ke
Dec 29, 2022 -

Joshua Tree Chrysler Dodge Jeep RAM responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

December 25, 2022

The whole process of buying the car was easy and transparent, highly recommend to anyone looking to buy a new car. Got a great deal and they were never pushy to sell any extra insurances like the re More

by 831GUERRERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Dunlap from finance also deserves 5 out of 5 stars , Dustin Keaton, George Schneider
Dec 29, 2022 -

Joshua Tree Chrysler Dodge Jeep RAM responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regards to your vehicle, please feel free to let me know. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

December 24, 2022

They keep not updating me about my car I give the car clean received it with bird poop on it More

by JOHNBLF1234510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Albiar
December 20, 2022

One of the best car buying experiences my wife and I have ever had... The staff was extremely friendly, attentive to our needs, flexible and creative to make a deal happen in a no-pressure way. More

by Dusty
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Keaton, Jared Carter
Dec 23, 2022 -

Joshua Tree Chrysler Dodge Jeep RAM responded

Dusty, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

December 15, 2022

Jacob in the service department is super professional and truly cares about the customer. I have had a lot of dealership experiences in the past couple years and working with him was by far the best. Wasn’t More

by LOPEZABEL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 20, 2022 -

Joshua Tree Chrysler Dodge Jeep RAM responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818

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