Joshua Tree Chrysler Dodge Jeep RAM

Beware of service. Worst service in the nation. My car was in the service department for the third time on the same problem and they left the keys in the car with the d Worst service in the nation. My car was in the service department for the third time on the same problem and they left the keys in the car with the doors unlocked and my car was stolen. After it was joy ridden through the desert for two weeks it was recovered in bad shape. They acknowledged that they left the keys in the car and did nothing. Now, I am out a jeep that was in mint condition, the items that were in it and my insurance deductible. I have had 9 jeeps and 2 rams and have always had them serviced at the dealer. I just moved here last year and am now willing to drive the 70 miles down the hill to get good service. The worst part of all of this is that they will not even call to talk to me about it. I have left many messages both in person and over the phone and they will not call me back to address it. They think by ignoring me I will go away. Nope! Pathetic. More

I appreciate the email communication. Just would like for more explanation at follow up when service is completed. Just would like for more explanation at follow up when service is completed. More

My experience was great and work completed with satisfaction, staff friendly, I feel I got a great deal for all I got done. satisfaction, staff friendly, I feel I got a great deal for all I got done. More

The service department is informative and very helpful. They are very courteous and knowledgeable. Thank you. They are very courteous and knowledgeable. Thank you. More

I always feel welcome at the dealership. The service department are friendly, knowledgeable and always helpful with keeping my car well maintained and on the road The service department are friendly, knowledgeable and always helpful with keeping my car well maintained and on the road More

Well they tried. Gave us ride to and from. Big help. Tried to help us in every way Gave us ride to and from. Big help. Tried to help us in every way More

Please keep Roy and Ray in the service department! They are the best and I am very satisfied with their work! They are the best and I am very satisfied with their work! More

I needed a smog to renew my registration and had limited time. The service department at Joshua Tree CDJR got me back on the road in no time. Professional and efficient. Much appreciated! Thank you! time. The service department at Joshua Tree CDJR got me back on the road in no time. Professional and efficient. Much appreciated! Thank you! More

I have never had an issue bring my vehicle in for repair. The service writers and mechanics do great work and are very professional. The service writers and mechanics do great work and are very professional. More

Beware of service. Worst service in the nation. My car was in the service department for the third time for the same problem and they left the keys in the car with the Worst service in the nation. My car was in the service department for the third time for the same problem and they left the keys in the car with the doors unlocked and my car was stolen. After it was joyridden through the desert for two weeks it was recovered in bad shape. They acknowledged that they had left the keys in the car and did nothing. Now I am out a jeep that was in mint condition, the items that were in it, and my insurance deductible. I have had 9 jeeps and 2 rams and have always had them serviced at the dealer. I just moved here last year and am now willing to drive 70 miles down the hill to get good service. More