Joshua Tree Chrysler Dodge Jeep RAM

Staff was very pleasant and answered all my questions. The service was done quickly and no hassle. The service was done quickly and no hassle. More

Repairs took longer than I expected. But the outcome was excellent. Will return in the future. But the outcome was excellent. Will return in the future. More

Customer service was really good. Just need a bit more relaxed the staff seem to walking in pin and needles. Beside the JC a great representation of the company. Just need a bit more relaxed the staff seem to walking in pin and needles. Beside the JC a great representation of the company. More

I took our 2019 Dodge in for an unusual issue. The metal clamp holding one of the boots in place had failed and the boot was missing. The axel thus had grit embedded due to travel over local grave The metal clamp holding one of the boots in place had failed and the boot was missing. The axel thus had grit embedded due to travel over local gravel roads. The entity in charge of authorizing repairs per the extended warranty that we purchased for a ton of money unilaterally refused to cover the needed repair!! Ramon noticed that, per total mileage and age, our Dodge was still covered by the original factory warranty with a month and a half still to go. So a repair was authorized and a date was promptly arranged as soon as a replacement axel with a factory installed boot was available. We are very satisfied with Ramon's diligence and Joshua Tree Chrysler Dodge Jeep Ram's ability to deliver the performance expected of a dealership. Another month and we would have been stuck with a lemon. More

I went in for and Oil change, there was a mix up on my paper regarding if my oil change was covered or not but the staff made sure to triple check and find the correct answer, I was in and out within the paper regarding if my oil change was covered or not but the staff made sure to triple check and find the correct answer, I was in and out within the hour More

Went above and beyond for me. Highly recommend and will buy my next vehicle here too. Highly recommend and will buy my next vehicle here too. More

The service writer was very nice and helpful. I enjoyed the atmosphere and great friendliness I enjoyed the atmosphere and great friendliness More

Great place to buy a vehicle because of the friendly staff that provided knowledgeable customer service. staff that provided knowledgeable customer service. More

I brought my car in for recall service. It was completed conveniently without any issues. Parker made me confident that I was being taken care of efficiently. It was completed conveniently without any issues. Parker made me confident that I was being taken care of efficiently. More

George was very hospitable and paid attention to our needs-tried to help us any way he could! Loved Melissa the financial person. We felt that if we had not gotten a mechanic that had worked for the com needs-tried to help us any way he could! Loved Melissa the financial person. We felt that if we had not gotten a mechanic that had worked for the company previously, we would not have gotten the support we got. The pricing changed and their willingness to help us get the used car up to the standard it should have been changed after they heard who we had evaluate it. That was a bit disappointing. Also, the car was on empty and we felt we hade to pull teeth to get a little bit (20$) of gas put into it. That doesnt make sense to us when we were buying a $24000 car with them. We enjoyed the coffee and waiting area. Everyone was friendly. More