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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.4
331 Reviews
Today: 8:00 AM - 6:00 PM Open Now
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331 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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September 28, 2023

The service at Joseph Volkswagen was great friendly service as always when I take my car to them More

by SAMANTHAMOORE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

After our VW SUV truly lacks performance the VW sedan now also shows a great deal of software issues which is unacceptable. Truly don’t have the time to go once a week to the dealer to get “software” updates More

by kuehnel.cincinnati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Friendly timely, diagnosed the problem repairs done in reasonable amount of time. Got appointment right away, actually when wanted. Always goid experience at VW in Norwood More

by OLDTOWN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Terrible, insulting, distrustful service—make sure to ask if work is recommended by verified tech More

by Mary
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

They did a great job on my 23 year old Jetta. It was done quickly on time, More

by Brent.Edward37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

On my 2018 SEL Premium Tiguan, the "ParkPilot is currently not available" message on the center screen has not been resolved after being in service for (12) days. (Drop off 8/23/2023, Pick up 9/8/2 More

by JimEHull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Barnett
September 17, 2023

My car needed emergency service and it was important to get it in ASAP. It was frustrating that I had to wait over a week to get it in. I was terrified the engine was going to blow up before I could get More

by ROBINELYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

A very amenable front office and staff. I appreciated your prompt service and report on needed action. I will return as needed. More

by CASNELL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

The very best all around . I would highly recommend to any and every one to use. More

by PHYLLIS.ESTESE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Easy to schedule. Loaner drop off was simple. Very quick service and responsive staff.will use again. More

by wcs.fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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