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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.4
331 Reviews

331 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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February 08, 2024

Every visit is great! My Family has been doing business with Volkswagon since 1966. It has had several owners over the years but it has always been a great experience. More

by KELLSTERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Employees
February 08, 2024

I have always used the service department for my regular maintenance and they do a great job. More

by rgrumbley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

This dealership is very friendly and is great to work with. The mechanic do a great job! More

by JENNIFER.SCHUERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schuermann
February 07, 2024

Great service. I have always had good experience here. There is another VW dealership closer to me but they were not nearly as pleasant to work with as the employee More

by PATTYANDCHUCKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Fast and efficient. Great service and exceeded all of my expectations. Would definitely visit again. More

by JOHNRWOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Easy to schedule appointment, quick and very professional. I'll recommend it to every vw owner More

by Yanhadi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Trouble starting car on Saturday morning. Greg was able to get me in on “walk-in” basis and diagnosed the problem and had it fixed in less than an hour. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Joseph Volkswagen service capability is very low. They didn't include a recall for the moon roof which was covered as part of the service. More

by AMUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Satisfied with service. Could have been better feedback of the amount of time it tokk More

by becker_william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Reggie Foote, Service Advisor was very good to work with. The extended warranty repair was completed in a couple of hours. More

by JHMIII57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Foote
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