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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.4
325 Reviews

325 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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April 18, 2025

I felt like service was great and explained good and very friendly nice people and I will go there for my next service More

by MUSTANGPAPA1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember I was at the service department the gentleman was nice
April 18, 2025

Ryan and Phillip were awesome to work with--looking forward to many great years with our new Atlas!! More

by eahp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Haddaway
April 13, 2025

Service was top notch as always. I was greeted immediately upon entering the service department. The explanation of service was explained, and the car was ready in the time frame t More

by LMillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

They were attentive and seemed to get the issue fixed. However, the car smelled strongly of gasoline for two weeks More

by stix2030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

If you remember 97X, The Future of Rock and Roll, you remember the commercials for Northland Volkswagen. I was a customer then, and I remain a customer of the talented service team at (now) Joseph Volks More

by dchestoncox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick (?) in parts.
March 31, 2025

The dealership is great. I bring my car there anytime there is a problem and they get me taken care of. More

by PLYGTX70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Excellent service. Very thorough during the diagnostic process. Answered all my questions and answered it where I could understand it. More

by TENORCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
February 16, 2025

The service department is very professional and provides great communication. Easy to work with these folks. More

by MPILLIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Reggie was great as always. He takes the time to listen and always strives to give the best service! More

by CHRIS.HARDY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
January 31, 2025

Joseph VW replaced the timing chain and tensioner along with the camshaft seal on my VW eos. I much appreciated the repair explanation from the service department and that the repair held to quoted price. More

by JM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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