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Joseph Chevrolet - Service Center

Cincinnati, OH

4.1
250 Reviews

250 Reviews of Joseph Chevrolet - Service Center

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September 09, 2024

They were quick to the point and the treats in the waiting room is awesome. It shortens your wait! More

by MSPHYLLISJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
September 08, 2024

Oil finger prints on fender,door quarter panel, oil on step boards and foot print from oil on step boards and driver floor mat. Poor quality. More

by DALE.STAYTON55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Elam, Joseph Chevrolet Service
September 03, 2024

Service took a little longer than expected Text reminder was slow also Had to track down my bill at the service desk More

by JTSCBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Joseph Chevrolet responded

Hello, thank you for this feedback! We appreciate your patience while we work out the bugs in our new text system. Next visit, everything will be much smoother. Have a wonderful day!

August 31, 2024

After spending several hours two weeks before getting an oil change, I came in today for new tires and alignment per quote given to me during the prior appointment. 2 ½ hours later they said it was ready. W More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
August 31, 2024

I was first appointment of day and an oil change and tire rotation took 2 hours. Far longer than same service for any vehicle I’ve owned. Way too long to wait More

by rebecca.fields826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
August 30, 2024

Great job with the car just my appointment was at 10:40. I didn’t get my car until 115 and that was for oil change. Just wish it had been a little bit faster. More

by jahwooten7614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
August 30, 2024

The staff was very friendly, professional and accommodating. It's refreshing to get such good service in our world today....thanks. More

by monicataylor333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Oct 14, 2024 -

Joseph Chevrolet responded

We are proud to have provided you with great service! Thank you for choosing Joseph Chevrolet and please come back to see us if you ever need anything else!

August 30, 2024

That last couple times I have been to Joseph service , they have been great. Fixed my car the first time and on time More

by DANIELS.JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Oct 14, 2024 -

Joseph Chevrolet responded

We are happy to hear that service has been completed quickly and to your satisfaction in your previous visits! Thank you for choosing Joseph Chevrolet and have a great day!

August 30, 2024

I felt that my car battery should have lasted more than a year and a half. More

by WANDAROBERTS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service, Stuart Marsh
Oct 24, 2024 -

Joseph Chevrolet responded

Hello! We would be glad to offer you a complimentary inspection to make sure the charging system is operating as it should and we would also be happy to help you process the battery warranty if need be. Please give us a call if you are interested in either of these options! 513-741-6700

August 29, 2024

My car is not fixed neither one of the back windows will come down and same thing happened to front driver side winfow More

by DWEBSTER79
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Oct 24, 2024 -

Joseph Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (513) 741-6700 at your earliest convenience and we will do our best to resolve this with you.

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