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Joseph Chevrolet - Service Center

Cincinnati, OH

4.1
242 Reviews
Call Service Center (513) 741-6700

242 Reviews of Joseph Chevrolet - Service Center

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October 23, 2024

My initial appointment for oil change and air filter was fine. After 2 days my engine light came on. I went to Joseph service to ask for a check. The man registering said i5 woul$ need a diagnostic evalua More

by KBROGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
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October 23, 2024

Bought used car. They said had full inspection before sale. On day of purchase found 2nd key fob broken dealer said couldn't fix or replace. On way home shift knob br More

by rickdriscoll4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
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October 19, 2024

Body Shop did a great job! Service did a great job! Thanks Body Shop techs, service center techs and Eric, Bill, Jamie and Alyssa!!!! More

by marva.johns303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
see above comments, Joseph Chevrolet Service
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Oct 29, 2024 -

Joseph Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that our Body Shop and Service Center teams were able to meet your expectations. Your feedback means a lot to us! If you need anything else or have further questions, feel free to reach out. We truly appreciate your support!

October 19, 2024

Nice and clean but to expensive quick service and friendly service advisors kept informed of service More

by ROYSGIRLMJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 29, 2024 -

Joseph Chevrolet responded

We are so thankful for your positive comments! Our staff pours their hearts into providing excellent service, and your recognition goes a long way. We look forward to assisting you again in the future! While our commitment to high-quality services influences our pricing, we recognize the importance of delivering great value. Your feedback helps guide our decisions.

October 18, 2024

The staff were friendly and efficient. The service was quick and the waiting area was comfortable. More

by paguillory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 29, 2024 -

Joseph Chevrolet responded

We are so grateful for your feedback! It’s our mission to provide stress-free experiences, and we’re glad our staff made that possible for you. Your thoughtful comments inspire us to continue improving.

October 16, 2024

I recently had a fantastic experience at Joseph Chevrolet! The staff was incredibly friendly, knowledgeable, and attentive throughout the entire process. They took the time to understand my needs a More

by brianpratchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Chevrolet Service
Report | Print
Oct 29, 2024 -

Joseph Chevrolet responded

We’re thrilled to receive your generous review! Our team is dedicated to making every visit special, and your recognition of their hard work is invaluable. Thank you for choosing us, and we look forward to serving you again!

October 13, 2024

Got an oil change brake light was on and the light for the anti-freeze was on took it back before I even left the lot, they fixed that, when I was leaving my brake light came back on and brakes were not t More

by CHERYLRICH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 14, 2024 -

Joseph Chevrolet responded

Hi Cheryl, I have forwarded your concerns to our management team and someone will be reaching out to you as soon as possible for more information about your visit.

October 10, 2024

Service and cashier personnel were courteous, kind and efficient. Waiting area was clean and pleasant. More

by jpsilverag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 14, 2024 -

Joseph Chevrolet responded

We are delighted to hear you had a pleasant experience at our dealership and we look forward to your next visit!

October 07, 2024

Good job with oil change and serviced radio and check engine light. Very busy place More

by DOUGYFRESH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 14, 2024 -

Joseph Chevrolet responded

Thank you for the four star review and taking the time to let us know how your service went! IF there is anything we can do to improve on your next visit, please don't hesitate to let us know!

October 07, 2024

I waited two hours for an oil change. People came after me left before me. I’m not too pleased about that. More

by TYJR1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
Report | Print
Oct 14, 2024 -

Joseph Chevrolet responded

Hello, we would appreciate the opportunity to make this right. Please give us a call at 513-741-6700 and one of our managers would like to speak to you about your experience.

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