Joseph Chevrolet - Service Center

Joseph Chevrolet is the best. Always great service, always fixed right, and always a friendly staff. Always great service, always fixed right, and always a friendly staff. More

Service department doesn’t know what’s going on with a vehicle when it’s in the shop. They rely on the technician to do all the work and the associate in the office has no clue where it is in the repair s vehicle when it’s in the shop. They rely on the technician to do all the work and the associate in the office has no clue where it is in the repair status. I had to show them codes on a cheap reader before they would dig in further to really find out what was going on with my vehicle More

A warning light came on about my break pads, and although I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really ap I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really appreciate the peace of mind, thank you! More

All the associates are very friendly and helps with any questions or if you just need a battery replacement in your bob. questions or if you just need a battery replacement in your bob. More

Should have been covered under the purchases warranty but had to pay anyway. I don’t think they even looked it up. had to pay anyway. I don’t think they even looked it up. More

Always the BEST service ever. Prices will always bring me back for car repairs Ana service. Prices will always bring me back for car repairs Ana service. More

Very disappointed GM did not supply my password to my dealer so I can get my points or advise me I need my password when confirming my appointment. The art of communication. dealer so I can get my points or advise me I need my password when confirming my appointment. The art of communication. More

Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway speeds. Wont know for sure until back on highway More

My Brand new 2025 Traverse had a catastrophic transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that w transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that was half the size of my vehicle and then was told to bring that one back after 2 months as I was putting to many miles on it and given an even smaller vehicle as a loaner. They offered me an Equinox EV as a loaner which was not an acceptable option for me. I waited several weeks for information and had to show up in person to get any answers. The service department does not return phone calls or texts promptly or at all in my case. I had to escalate my complaints to the service manager Karl who was very good. Unfortunately, it took months to get parts for the car and I have instituted a buyback from GM as I don't trust the car will function properly. I bought the car (after waiting for the special order for over 4 months) on November 7th and on December 27th it was dead. And, even now that I have it back until the repurchase goes through, it does not drive like it did. I am very dissapointed in the car and the service at Joseph. It's pretty sad too, as I had a 2015 Traverse that was a great car and a total workhorse. They have lost me as a customer at this point, and not just Joseph, GM as a company. More